Gmail Sales Extension

mhartnett6
Membre

Emails getting logged to contact not deals

Résolue

Hello everyone, 

 

I am using gmail extension and my emails are getting logged in contact but not in the deal. 

 

Is there anyway to have all correspondence be logged under the deal not a contact?

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1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Emails getting logged to contact not deals

Résolue

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Voir la solution dans l'envoi d'origine

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2 Réponses
merfin29
Contributeur

Emails getting logged to contact not deals

Résolue

I'm finding the same issue it is not possible to get it automatically. You have to do it manually for every single email sent and reply

0 Votes
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

Emails getting logged to contact not deals

Résolue

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Votes