Gmail Sales Extension

mhartnett6
Member

Emails getting logged to contact not deals

SOLVE

Hello everyone, 

 

I am using gmail extension and my emails are getting logged in contact but not in the deal. 

 

Is there anyway to have all correspondence be logged under the deal not a contact?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Emails getting logged to contact not deals

SOLVE

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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2 Replies 2
merfin29
Contributor

Emails getting logged to contact not deals

SOLVE

I'm finding the same issue it is not possible to get it automatically. You have to do it manually for every single email sent and reply

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Emails getting logged to contact not deals

SOLVE

Hi @mhartnett6,

 

You can specify the default logging settings by following these steps: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-chrome-extension-default-c...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes