Email tracker not working in the last couple of days
SOLVE
1 Accepted solution
Email tracker not working in the last couple of days
SOLVEHi @EAnderson8
When you say you are getting alerts, what does that look like - is it a banner or pop up in Gmail, an alert in HubSpot? Do you maybe have a screenshot of the alert message that you can share?
The most common reason for not being able to track emails is combination ot your HubSpot portal's GDPR settings and missing legal basis to process a contact data. Which would look something like this.
I hope that helps.
Frank
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Email tracker not working in the last couple of days
SOLVEHi @EAnderson8
When you say you are getting alerts, what does that look like - is it a banner or pop up in Gmail, an alert in HubSpot? Do you maybe have a screenshot of the alert message that you can share?
The most common reason for not being able to track emails is combination ot your HubSpot portal's GDPR settings and missing legal basis to process a contact data. Which would look something like this.
I hope that helps.
Frank
Found my comment helpful? Great! Please mark it as a solution to help other community users.
|
