Gmail Sales Extension

CClain
Member

Email send appearing on calendar

Hello, 

 

When I am sending an email from Gmail (I added the hubspot extension), it automatically creates an event "meeting notes" with the object of the mail on my google calendar. 

 

How can I change this ? 

 

Thank you for your help! 

7 Replies 7
LeaseyAI
Member

Email send appearing on calendar

Did you find a fix to this issue? It's becoming so annoying!

CClain
Member

Email send appearing on calendar

Hi @LeaseyAI
Here is my previous reply to Jburch

"if I remember correctly, it was link to the track and log setting on my
gmail account. I described by default mode and activate manually the log
and track on mail if needed. " 

0 Upvotes
JBurch8
Member

Email send appearing on calendar

 also have this issue. did you work it out @CClain ?

0 Upvotes
CClain
Member

Email send appearing on calendar

Hi,

if I remember correctly, it was link to the track and log setting on my
gmail account. I described by default mode and activate manually the log
and track on mail if needed.
DianaGomez
Community Manager
Community Manager

Email send appearing on calendar

Hi @CClain, I hope you are doing well.

 

Could you give us an example of this behavior? Screenshots are very beneficial to figure out the root cause.

 

Thank you,

Diana

 


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0 Upvotes
CClain
Member

Email send appearing on calendar

Hi Diana, 

For example, this morning, I send an email with object "email test" to my colleague at 8.54. After 2 min, it automatically appears on my google agenda as the following : 

Screenshot 2023-04-21 at 8.56.11.png

 

0 Upvotes
DianaGomez
Community Manager
Community Manager

Email send appearing on calendar

Hi @CClain, thanks for the information. 

 

Could you share more details with me? Would you be able to share a video where we could see the behavior happen (you sending an email, the recipient opening it and the task being created in your calendar)?

 

Additionally, I see you use a Google Calendar. Please consider contacting their support to track the source of those tasks ( Just hoping that they can share more details that can help us troubleshoot as the tasks are being created on their UI).

 

Thanks, 

Diana


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0 Upvotes