Email from a potential prospect not displayed in profile activity when contact is added
Oct 5, 2017 10:42 AM
I am having issues with seeing relevant emails from prospects once they are added to the contact list.
I mean: a person writes me an email on my gmail account. From there, I can automatically import that contact on Hubspot, and this works fine. The thing is, I cannot see the email this person just sent me on the contact activity list.
Why does this happen? I should not have to manually forward that email to the hubspot forwarding account in order to see that in the activity log, right? I doesn't make much sense, since I can automatically import the contact from the gmail inbox page.
Thanks so much