Email content disappears after sending with "Log in CRM" clicked

[jkalan]

Hi all,

I'm having a strange problem with sending emails from my HubSpot linked email account (gmail for business).

When I click "Log to CRM", and send an email, I look back at my "sent" folder and none of the body/text of the email was sent. I've confirmed it's not just on my end. It completely deletes the content of the email. This happens several times a day, and it doesn't make a difference if I click "log to CRM" before or after I write the message.

Anyone esle had this issue?!

[BrettLanguirand · Accepted solution]

Hello @jkalan, Welcome to the Hubspot Community!

This was a known issue that the Hubspot development team resolved late last night.  Please restart Google Chrome and let me know if you continue to experience this issue.

Thank you,

Brett

[Joe-innventx]

I am having this problem and restarting chrome did not help as a solution...any thoughts would be great.  

Thank you,

Joe

[jostler]

I reinstalled Google Chrome yesterday, but I'm still having an issue where the body of tracked emails aren't showing up in the contacts account activity. 

[jkalan]

Thanks! It works now!