Gmail Sales Extension

RichardM50
Participant

Email Types??

SOLVE

In these days of SO MUCH email communication, seems strange that HubSpot allows you to select a 'Type' for Meetings and Calls - BUT you cannot do it for email!  Seems very 1995!  Particularly in these Covid days, more and more email is being generated with customers and prospects - but no way to drill down on what was 'Initial Outreach'. 'Follow-up' etc etc.  Probably never been more important than it is today.

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Types??

SOLVE

Hi @RichardM50,

 

Great suggestion, this could be useful in reporting. The best place to make these suggestions would be the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.

 

For an immediate solution, have you considered working with HubSpot templates? https://knowledge.hubspot.com/templates/create-and-send-templates It's not exactly what you're looking for but would allow you to report on certain types of mails. HubSpot has default reports for templates in the report library (Menu > Reports > Reports > Report library > select Templates in the left sidebar).

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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3 Replies 3
chrisatsandler
Participant

Email Types??

SOLVE

This is vital to keep track of a sales team's prospecting activity.  Templates and sequences are great, but being able to status the TYPE of email if vital for our team.  

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Types??

SOLVE

Hi @RichardM50,

 

Great suggestion, this could be useful in reporting. The best place to make these suggestions would be the HubSpot Ideas section of the community. The product team reviews these suggestions based on popularity.

 

For an immediate solution, have you considered working with HubSpot templates? https://knowledge.hubspot.com/templates/create-and-send-templates It's not exactly what you're looking for but would allow you to report on certain types of mails. HubSpot has default reports for templates in the report library (Menu > Reports > Reports > Report library > select Templates in the left sidebar).

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

RichardM50
Participant

Email Types??

SOLVE

Many thanks for your response Karsten.  I am currently exploring the Templates idea.  I've now also posted the comment to the 'Hubspot Ideas' link you provided - much appreciated.