Edit contact in Gmail

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Member

Hello,

 

Previously, I was able to edit a contact basic profile in Gmail interface. However, in the last HubSpot visual release done weeks ago, the option of editing an existing or new contact in Gmail is not possible anymore and it requires to edit the contact details directly in HubSpot platform.

 

Please may you advise me if there is a way to keep updating contact basic information in Gmail?

 

Thanks,
Javier

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2 Replies 2
Anonymous
Not applicable

Hey Javier, this article from HubSpot's knowldge base might help: Why are HubSpot Sales Contact Profiles not appearing in Gmail?

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Member

Hello,

 

Thank you for your reply.

 

I followed the guide described in the previous link but it didn't fixed the issue.

 

Please find below an screenshot where I show the issue:hubspot-screenshot.png

 

 

 

Thank you,

 

Best regards

 

 

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