Customize Properties

[chicagokalo]

I am in need of assistance.

I was looking at the Chrome Extension connected to Gmail. I noticed that the properties to not match the format that I created in the CRM. Ironically, my IOS app has the same outdated properties that I see my Chrome Extension. I need help changing them.

 Thank you. 

[chicagokalo · Accepted solution]

I figured this out. Settings -> Data Managment/Objects/Contacts -> Preview Customization -> click on "update preview cards" .

[TSuhorukova]

Thank you! I have updated contact and company property list by adding and removed ones I don't need. Now, on the right side of my gmail I see changes, however some of removed properties are still appearing. Any ideas why? 

[RPielanen]

Hi, thanks for figuring out and sharing. Have you also been able to change the order of the properties in the Gmail extension?

If I open a contact in the hubspot extension, I would like to change the order of the company section. I have the right property in there but it's all the way at the bottom.

if I go to Settings -> Data Managment/Objects/COMPANIES -> Preview Customization -> click on "update preview cards". And change the order. It doesn't reflect on the gmail extension. Thanks in advance.

[A_4]

Thanks, this saved my life!

Why HubSpot makes things so difficult?

[chicagokalo]

Sure. You will see below that the first list of properties is different from the 2nd and 3rd list of properties. Each is coming from a Contact.

1) Native HubSpot CRM

2) Gmail Extension:

3) HubSpot via IOS

[karstenkoehler]

Hi @chicagokalo,

What exactly do you mean when you say "not match the format that I created in the CRM"? Can you give an example and share screenshots?

Best regards

[chicagokalo]

Here is an example of different properties listed for each platform:

*HubSpot CRM directly*

[image: image.png]

*HubSpot Gmail Extension:*
[image: image.png]



*IOS*

As you can see, the last two examples do not match the native HubSpot CRM.

[karstenkoehler]

@chicagokalo I'm not seeing any screenshots, only file names. Can you please upload the images directly in the post editor, in your browser, in the HubSpot community?

[chicagokalo]

Were you able to see the screenshots? 

Thanks