Creating a contact while in gmail extension

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Dear Sirs,

Sometimes I get from a partner a forwarded email. Since it is forwarded the Hubspot extension does not identify correctly the original sender. How can I, while in the gmail extension, create a new contact? I know I can lookup contacts but I want to simply create a contact manually.

Thanks,

 

Riccardo 

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Community Superstar

Unfortunately, if the HubSpot Gmail extension doesn't recognize the forwarded email address you'll want to create the contact directly within the HubSpot interface. No need to 'look up' the contact. HubSpot will recognize any existing email address in the CRM and notify you during the creation process.

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817

1 Reply 1
Community Superstar

Unfortunately, if the HubSpot Gmail extension doesn't recognize the forwarded email address you'll want to create the contact directly within the HubSpot interface. No need to 'look up' the contact. HubSpot will recognize any existing email address in the CRM and notify you during the creation process.

Hope that helps.

 

Best,
Frank

 

MFrankJohnson-dot-com-HubSpot-Community-banner-gif-v20190817