Gmail Sales Extension

gshemer
Member

Connecting Gamil inbox (Error 400)

Hi,

I get the following message when trying to connect my gmail inbox to hubspot. Screen Shot 2020-10-20 at 16.38.48.png

0 Upvotes
1 Reply 1
TiphaineCuisset
Community Manager
Community Manager

Connecting Gamil inbox (Error 400)

Hi @gshemer 

 

Thank you for reaching out! 

 

Are you trying with a phone/or laptop? Would you mind trying with another browser/another machine? 

 

If this is still happening, could you please confirm that the error is showing up when you follow these steps:

Sign in with Google (or Log in with SSO) > tap on Sign in with Google > The next message is "Hubspot" Wants to Use "google.com" to Sign In and I tap on Continue> then choose the Google account you want to connect to > error

 

If this is the case, that error is most likely coming from Google and is likely related to permissions/access HubSpot is requesting to the Google account. Could you loop in your IT Team to see what type of admin policy is set up here? 

 

Thank you!

Tiphaine


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !