Gmail Sales Extension

MWillhite
Member

Cant send en email, cant log an email

I cant send an email or log an email. I have connected my email and added the extension to my google and computer. I have also uninstall everything and reconnected everything and I am still having the issue. Logging says everyone of the emails even new emails not in hubspot are on the do not log list. When I hit send all it does is say Oops it cant do it right now, my gmail is also super bogged down, when i uninstalled everything it worked fine but once I put hubspot back on nothing works. Help is much appreciated.

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kvlschaefer
Community Manager
Community Manager

Cant send en email, cant log an email

Hi @MWillhite,

 

Thanks for reaching out to the Community!

 

I wanted to share this troubleshooting article regarding the Gmail Extension. 

Can you please go try all the steps listed in it including disabling extensions and ad blockers and let us know if you continue to experience behavior?

 

Thank you!

 

Best,

Kristen

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