Cannot schedule email if it includes a gif

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Occasional Contributor

Hi,

 

I'm trying to schedule a sales email which includes a gif image inserted into the body. 

 

However, when clicking "Schedule", it responds with:

 

An error occurred while re-uploading your file(s) to Hubspot

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4 Replies 4
Regular Advisor | Silver Partner

Hi @amz01 

 

Have you uploaded your GIF to the HubSpot file system?

 

Then inserted the GIF into your email?

 

Guessing if the file is stored locally (on your computer) HubSpot may shrug and throw an error.

 

Mike

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Occasional Contributor

Hi, 

 

I haven't tried uploading it directly to the file system

 

Where is Hubspot file system located?

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Regular Advisor | Silver Partner

Hi @amz01 

 

To upload a file to HubSpot go to 

 

Marketing > Files and Templates > Files

 

There you can upload a file and use it again later in emails, landing pages, etc.

 

TIP: use a folder structure and file names that will make sense for you and your team in the future. The files can end up with loads of content. The search is your friend.

 

Have fun

Mike

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Occasional Contributor

Hi,

 

I cannot seem to find it, see here: http://prntscr.com/nfzwj8

 

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