We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies

Cannot auto-login

Tiffany_Chung
New Member

‎Oct 7, 2020 1:08 AM

Hello! I've been using the gmail extension for some time now, and had no issues logging in at first. However, since a month or so ago, the extension no longer logs in automatically as it used to do.

Is this because I've been using my google account to log in to Hubspot? I never encountered this issue back then, was there a change in policy some time between then and now?

Free
Reply
0 Upvotes
1 Reply 1
Josh
Resident Expert | Platinum Partner
Resident Expert | Platinum Partner

‎Oct 7, 2020 9:23 AM

Hi @Tiffany_Chung,

 

I have not experienced a change in functionality for my Gmail extension. There are times when I have to log in again, but it usually only happens when I log out of Gmail completely. 

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

Reply
0 Upvotes
Cannot auto-login
Sales
Oct 7, 2020