Gmail Sales Extension

ddchbhs
Contributor

Can only log SOME email threads to CRM?

SOLVE

Hi,

 

I would like to add only email conversations from job applicants to the CRM, not all the emails I receive in my gmail.

 

Is this possible? I label all applicant emails accordingly, so perhaps there is a way to specify this based on labels.

 

Or else, can I manually specify which threads I want to go into HubSpot each time?

 

Thanks!

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1 Accepted solution
arodwin
Solution
HubSpot Employee
HubSpot Employee

Can only log SOME email threads to CRM?

SOLVE

Hi,

 

There is a global log setting in the Product and also you can select whether or not to log a specific mail, in your Gmail compose window.  Any mail selected for logging will include logging of the replies to that email.  Those are the controls available to you.

 

Best regards,

Andrew Rodwin

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1 Reply 1
arodwin
Solution
HubSpot Employee
HubSpot Employee

Can only log SOME email threads to CRM?

SOLVE

Hi,

 

There is a global log setting in the Product and also you can select whether or not to log a specific mail, in your Gmail compose window.  Any mail selected for logging will include logging of the replies to that email.  Those are the controls available to you.

 

Best regards,

Andrew Rodwin

0 Upvotes