HubSpot Community Member Journey

[ericajmoss]

Greetings, HubSpot Community!

There’s a lot to love about our little corner of the universe, and we wanted to take a moment to illuminate some of the possibilities that exist for you as a member throughout your journey with us.

This is a great place to receive support, feel challenged, be inspired, and expand your horizons, both personally and professionally.

The more familiar you are with all we have to offer, the more likely you are to develop strong connections and truly get the most out of your experience here.

Learner

We’re so happy you’re here! You’ll want to first get a lay of the land, observing your fellow members, giving them a thumbs up for a job well done, and absorbing any relevant content along the way.

• Complete our getting started tasks
• Attend a HubSpot User Group or Black@INBOUND event
• Post a question
• Give an upvote
• Earn a badge
• Take an Academy course and join a relevant study group
• Meet other folks who are building on HubSpot

Creator

As you grow more comfortable, we’d love for you to begin sharing some of your key learnings and offer solutions and best practices to your fellow members.

• Join a group based on your interests
• Grow your personal brand by earning more badges and highlighting your contributions
• Answer questions and earn accepted solutions
• Post about the key takeaways from your Academy course
• Offer a suggestion in the Ideas forum
• Host an Ask Me Anything session on a topic you’re passionate about
• Attend an event based on your interests
• Share your best ideas with a built-in audience and contribute to the HubSpot Community blog
• Get started on your journey to advocate by completing challenges as a HubFan

Champion

Learning never stops, but established community members may start to position themselves as thought leaders, either in the HubSpot platform or in myriad industries like marketing, revops, sales, and more.

• Earn the rank of Top Contributor
• Apply to be a Community Champion
• Secure a feature as a Human of HubSpot
• Sign up to lead a Community group

Advocate

Over time, our most trusted community members effectively become extensions of the HubSpot team, joining us for focus groups, product councils, global events, and much more. 

• Raise your hand to lead a HubSpot User Group
• Join the HubFans Council
• Serve as an official correspondent at INBOUND
• Present at a HubSpot User Group event
• Apply to become a CAB (Customer Advisory Board) member

Have you contributed to the HubSpot Community in other cool ways? Feel free to share in the comments!