GDPR

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Marcolì on Março 31, 2023
Hi, I've a question about email subscriptions. Pratically I would like to track in custom properties when a contact accepts a subscription. For example: if a contact compiles a form accepting "Marketing" subscription, I would like to stamp in a Leia mais
0 avaliações positivas
5 Respostas
Membro do Hall da Fama | Parceiro
Março 31, 2023 04:25
Hi @Marcolì , But if they have provided their consent, that repeated form submission is not actually a change in their consent status, is it? ...Leia mais
Solucionado
AprilG on Março 29, 2023
Hello Community, I added the notice and consent /legitimate interest field on my form. If I set the subscription type to "Corporate news, events and offers" does this capture consent and sets my contacts as marketing contacts if they consent? Im Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 29, 2023 21:07
Hi @AprilG , It's a bit misleading how HubSpot defines a marketing contact. "Marketing contacts" are a billing feature in HubSpot. They don'...Leia mais
Solucionado
Haro on Março 16, 2023
Is it possible to set the subscription type status as "Not Specified" through workflow? Based on some criteria I want to set them from "Subscribed" to "Not Specified".
0 avaliações positivas
2 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 16, 2023 12:35
Hi @Haro , Unfortunately not, no. You can only opt them in or opt them out via workflow, but you can't clear the status to neutral. Best...Leia mais
Solucionado
thesessions on Março 15, 2023
Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Conselheiro(a) de destaque
Março 15, 2023 07:15
I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...Leia mais
cindywang on Março 08, 2023
How can I insert multiple GDPR consent checkboxes in one form? The form is for a joint event with partners.
0 avaliações positivas
1 Respostas
Colaborador(a) | Parceiro
Março 08, 2023 06:30
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...Leia mais
Solucionado
ZChurney3 on Março 07, 2023
Hello fellow HubSpotters. I have a quick question for anyone who uses HubSpot within the limitations of GDPR. We use Lead Scoring automation and received an inquiry about if this complies with Datenschutz / Data Privacy regulations. We collect Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Colaborador(a)
Março 07, 2023 09:31
Hi @ZChurney3 , we are also using HubSpot under GDPR regulations. But we are using another tool additionally to make cookie tracking GDPR confirmat...Leia mais
Solucionado
AvonKuhn on Março 07, 2023
Hi community, Am I correct in assuming that a contact needs to be both marked as a marketing contact and subscribed to my marketing communication? If yes, I know how to mark contacts in the overview as marketing contacts but guess I always have Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 07, 2023 01:13
Hi @AvonKuhn , Unless you have the GDPR options enabled (including the 'Legal basis required' option), technically, you don't have to opt-in...Leia mais
Solucionado
CSlaughter3 on Fevereiro 15, 2023
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
0 avaliações positivas
3 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Fevereiro 15, 2023 10:13
Hi @CSlaughter3 , In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...Leia mais
C-Rod on Fevereiro 03, 2023
My client is not seeing the first session being tracked. They are an EU shop that has a custom cookie consent popup that fires the HS pixel as expected, however, the page views are not showing up on that first session and only on subsequent session Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Fevereiro 03, 2023 14:41
Hello @C-Rod thank you for posting in our Community! I want to invite our top experts to this conversation @himanshurauthan @Chriso-mwx any...Leia mais
Solucionado
Foghorn on Janeiro 26, 2023
Hi, Does Hubspot have any type of simulator or test utility that can be used to run GDPR compliancy tests on client wwebsitesor email subscriptions to help identify weak spots or missing configurations ? ThThisould seserveo help with GDPR a Leia mais
1 avaliações positivas
2 Respostas
Accepted Solution
Autoridade no assunto | Parceiro
Janeiro 26, 2023 07:33
Hi @Foghorn , we have a lot of customers who use this German website to check for Google Fonts and this is another online tool for GDPR check t...Leia mais
Solucionado
LGressenbauer on Janeiro 17, 2023
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
1 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Janeiro 17, 2023 10:30
Hi @LGressenbauer , This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...Leia mais
Solucionado
Tobias_BER on Janeiro 13, 2023
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' Leia mais
0 avaliações positivas
7 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Janeiro 16, 2023 01:11
Hi @Tobias_BER , This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...Leia mais
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