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SKarlsson le Septembre 22, 2023
Hi, we have a freelancer in India that will help us get more efficient with sequences, ticketing and tasks in Hubspot. Could we adjust their permission so they only can view and edit own customers and companies (which will be very very few) but Lire la suite
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Au panthéon de la communauté | Partenaire solutions
Septembre 22, 2023 09:57
Hi @SKarlsson , Yes, HubSpot has pretty detailed permission options for those use cases: la suite
AymanMn le Septembre 18, 2023
Hello Allemal, I would like to know if it's possible to have only one subscription type on the hubspot portal and to disable all the other. I created one 'general communication' but I still have the oneToOne subscription communication and it w Lire la suite
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Contributeur de premier rang | Partenaire solutions
Septembre 18, 2023 11:18
Hello @AymanMn If you archive or delete this subscription type HubSpot will automatically recreate it as It helps HubSpot to log emails that ...Lire la suite
AymanMn le Septembre 14, 2023
Hello, When my contacts are subscribed to a subscription mail type the property 'opted-out of mail:'   doesn't display false (the value is an 'empty' line). look the attachtment. Does any have a solution to my issue ? Rega Lire la suite
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Septembre 15, 2023 04:05
Hello, First of all, Thank you for your swift answer. Then, I did opted out myself as user and it has displayed true for the 'opted-our for ...Lire la suite
Gui_the_Frog le Septembre 05, 2023
Hello HubSpot Community, I'm currently experiencing an issue with the double opt-in feature in HubSpot, and I wonder if anyone here has encountered something similar or has a solution. The Problem: I have enabled the double opt-in setting i Lire la suite
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Septembre 05, 2023 12:48
Hi, again @franksteiner79 well, the Hubspot forms are recognized as trackers by adblockers (which may not be the case but they are still tagged l...Lire la suite
KHanold le Août 23, 2023
Essentially the title. I'd like to start a reengagement campaign that asks contacts if their information is correct/give them the option to update it as a CTA. This was suggested as an example HubSpot article so I assumed they had the capability t Lire la suite
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Au panthéon de la communauté | Partenaire solutions
Août 23, 2023 12:59
Hi @KHanold , Not directly, you would have to link to a page that features a contact form which these contacts would then submit. The submissi...Lire la suite
udimailig1 le Août 21, 2023
Hi everyone, new to the Hubspot community 👋 A bit of context: My organization has been using Hubspot primarily for sales/deal tracking with a large bulk of our CRM consisting of US, Canada and EU contacts imported from as cold l Lire la suite
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Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Août 21, 2023 12:18
Hi @udimailig1 , Of course, happy to help! I'm not familiar with the Canadian market but I'd probably start by getting offers/quotes fro...Lire la suite
RMarks15 le Août 10, 2023
We have a form currently created where members can subscribe to our emails on a form, but select which prefernces they wish to recive. We have notced we have a long list of members that have not selected a preference at all as this is not mandatory. Lire la suite
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Au panthéon de la communauté | Partenaire solutions
Août 10, 2023 10:32
Hi @RMarks15 , If these are subscription checkboxes (as part of the GDPR forms consent notice block), it's not possible to make it mandatory t...Lire la suite
bsanders3 le Août 01, 2023
Hi All, We use OneTrust banners. Hubspot cookies scan properly, but continue to load even though they should be blocked. We block all until consent. Anyone have experience getting these cookies to not load until consent? Thanks!
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Août 01, 2023 11:20
Appreciate it. I have reached to both Hubspot and One Trust and they both just forward support documents to me. No practical help. Your answer is far...Lire la suite
MRaghuvanshi le Juin 19, 2023
Hi, I am completely new to HubSpot. I know a little bit of css. I have been wanting to reduce the size of the legal consent. I found several articles but none of them helped. Here's what I did. I cloned the theme since I can't edit it and th Lire la suite
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Juin 20, 2023 13:30
Hi Tom, Thanks for your response. Here's the link to the LP - la suite
ABui4 le Juin 16, 2023
Hi Experts, For some reason, GDPR has been turned off on our HubSpot portal for a few years (I've just joined my team for a couple of months). Now, I'm planning to turn it on and would love to ask for some pieces of advice as well as some explan Lire la suite
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4 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Juin 16, 2023 04:43
Hi @ABui4 , The legal basis for data processing doesn't affect email sending at all. Only the the subscription opt-ins do: https://knowledge....Lire la suite
WillJV le Juin 15, 2023
We have a contact form that is set to legitimate interest only - we're not sending marketing information to these users only responding to their requests. We'd like them to optionally be able to opt-in to marketing subscriptions as well during Lire la suite
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Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Juin 16, 2023 04:54
Hi @WillJV , Ah, understood. That's unfortunately not possible. You can't work with both legitimate interest and consent checkboxes in forms. ...Lire la suite
06401 le Juin 13, 2023
Hello, Do you use Consent options in the settings? We mosty use English language so we do not need localization. Still, we have the text and setting but we always change it manually by form. I was curious that are you using this option in t Lire la suite
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1 Réponse
Gestionnaire de communauté
Juin 13, 2023 16:17
Hello @06401 thank you for posting in our Community! I want to share the HubSpot playbook for GDPR guidelines here and invite some of our top e...Lire la suite
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