GDPR

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Résolues
Haro le Mars 16, 2023
Is it possible to set the subscription type status as "Not Specified" through workflow? Based on some criteria I want to set them from "Subscribed" to "Not Specified".
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2 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Mars 16, 2023 12:35
Hi @Haro , Unfortunately not, no. You can only opt them in or opt them out via workflow, but you can't clear the status to neutral. Best...Lire la suite
thesessions le Mars 15, 2023
Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for Lire la suite
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1 Réponse
Conseiller clé
Mars 15, 2023 07:15
I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...Lire la suite
cindywang le Mars 08, 2023
How can I insert multiple GDPR consent checkboxes in one form? The form is for a joint event with partners.
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1 Réponse
Contributeur | Partenaire solutions
Mars 08, 2023 06:30
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...Lire la suite
Résolues
ZChurney3 le Mars 07, 2023
Hello fellow HubSpotters. I have a quick question for anyone who uses HubSpot within the limitations of GDPR. We use Lead Scoring automation and received an inquiry about if this complies with Datenschutz / Data Privacy regulations. We collect Lire la suite
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3 Réponses
Accepted Solution
Contributeur
Mars 07, 2023 09:31
Hi @ZChurney3 , we are also using HubSpot under GDPR regulations. But we are using another tool additionally to make cookie tracking GDPR confirmat...Lire la suite
Résolues
AvonKuhn le Mars 07, 2023
Hi community, Am I correct in assuming that a contact needs to be both marked as a marketing contact and subscribed to my marketing communication? If yes, I know how to mark contacts in the overview as marketing contacts but guess I always have Lire la suite
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Mars 07, 2023 01:13
Hi @AvonKuhn , Unless you have the GDPR options enabled (including the 'Legal basis required' option), technically, you don't have to opt-in...Lire la suite
Résolues
CSlaughter3 le Février 15, 2023
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
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3 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Février 15, 2023 10:13
Hi @CSlaughter3 , In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...Lire la suite
C-Rod le Février 03, 2023
My client is not seeing the first session being tracked. They are an EU shop that has a custom cookie consent popup that fires the HS pixel as expected, however, the page views are not showing up on that first session and only on subsequent session Lire la suite
Gestionnaire de communauté
Février 03, 2023 14:41
Hello @C-Rod thank you for posting in our Community! I want to invite our top experts to this conversation @himanshurauthan @Chriso-mwx any...Lire la suite
Résolues
Foghorn le Janvier 26, 2023
Hi, Does Hubspot have any type of simulator or test utility that can be used to run GDPR compliancy tests on client wwebsitesor email subscriptions to help identify weak spots or missing configurations ? ThThisould seserveo help with GDPR a Lire la suite
1 Mention J'aime
2 Réponses
Accepted Solution
Leader d'opinion | Partenaire solutions
Janvier 26, 2023 07:33
Hi @Foghorn , we have a lot of customers who use this German website to check for Google Fonts and this is another online tool for GDPR check t...Lire la suite
Résolues
LGressenbauer le Janvier 17, 2023
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
1 Mention J'aime
1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Janvier 17, 2023 10:30
Hi @LGressenbauer , This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...Lire la suite
Résolues
Tobias_BER le Janvier 13, 2023
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' Lire la suite
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7 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Janvier 16, 2023 01:11
Hi @Tobias_BER , This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...Lire la suite
Résolues
Felipe-CS le Décembre 30, 2022
How we can automatically apply a global opt-out to contacts that request it? I see I have a step for "manage subscription status", but this won't allow us to apply a global opt-out. Even if we unsubscribe from all of the "communication subscription Lire la suite
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6 Réponses
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Janvier 04, 2023 07:23
Hi @Felipe-CS , I'm not a developer but it looks like the available endpoints only let you unsubscribe from specific subscription types, not a...Lire la suite
Résolues
TSmilie le Décembre 15, 2022
When multiple people from different emails submit a form, it is sending them to my external email. Great. However, becasue all the forms come as " New submission on HubSpot Form... " they create a thread in my email. When we have multiple submitted Lire la suite
0 Mention J'aime
1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Décembre 15, 2022 21:25
Hi @TSmilie , Workflows are the solution here, correct. By using personalization tokens, each internal email notification would get its own di...Lire la suite
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