GDPR

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Résolues
TLarson3 le Mai 08, 2025
Hey there everyone! Question regarding the Hubspot out-of-the-box double opt in: If I have a subscription link in my email footer (so to the preference center) and I have the double opt-in feature "ON" I don't understand what happens to people Lire la suite
0 Mention J'aime
4 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mai 08, 2025 16:10
@TLarson3 the subscription confirmation link is the link that is behind the email confirmation button and takes you to the "Thank you for your conf...Lire la suite
Résolues
DarceeCaron le Avril 04, 2025
I'm trying to reconfigure our team's HS setup and user permissions to control who is able to download reports/forms that contain sensitive data (mostly personal identification information). I've seen that with setting permissions, it's possible to j Lire la suite
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2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Avril 04, 2025 05:41
Hi @DarceeCaron , There are different ways to approach this. For one, you can set on a report level who has access under Menu > Reporting &...Lire la suite
Résolues
TWeeks le Mars 14, 2025
What is the official way to invite business partners into a newsletter? How can we send them a very customized opt-in email to invite them to be part of a newsletter of important information that they need to know. Is there an official way to do thi Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Mars 14, 2025 07:44
Hi @TWeeks , Generally, there's this catch 22 of an opt-in email requiring a legal basis that you are just abou to obtain. Technically, if the...Lire la suite
Résolues
SophieKloten le Février 20, 2025
Hello everyone, I would like to have an option to subscribe to the newsletter in our contact form. This means that only if users activate the checkbox “Yes, I would like to receive the newsletter” at the end of the form, the Double Opt In email Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 20, 2025 06:50
Hi @SophieKloten , This would require setting up a double opt-in process from scratch – deactivating the system double opt-in, creating workfl...Lire la suite
Résolues
DJames79 le Février 18, 2025
How can we reduce the amount of text and three tick boxes for our new forms. We seem to have a lot of text and three tick boxes appear in our forms with the GDPR turned on. Is this normal? We wish to collect 'consent' to market to people and 'notif Lire la suite
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7 Réponses
Solution Acceptée
Participant | Partenaire solutions Gold
Février 18, 2025 12:46
So, to reduce the text (i.e., the amount of copy), you can manage that inside of your Settings. This is the "default consent option" and can be adjus...Lire la suite
Résolues
Stephan_M2BC le Février 14, 2025
Hallo, über eine Automatisierung erstelle ich einen neuen Kontakt in HubSpot, der über ein LinkedIn-Formular kommt. Da dieser nicht über eine Seite bzw. ein Formular auf unserer Website kommt, wird keine automatische Opt-in-E-Mail gesendet. Lire la suite
0 Mention J'aime
4 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 16, 2025 07:22
@Stephan_M2BC dafür müsstest du vereinfacht gesagt den System Double Opt-in abschalten, den Prozess vollständig selbst konfigurieren (mit Workflow ...Lire la suite
thijswebwonders le Février 12, 2025
We've implemented consentmode V2 in Google tagmanager in combination with HubSpots Cookiebanner on 3 different websites (non HubSpot hosted). The website code, settings in HubSpot and GTM are exactly the same. On two sites this works perfect. In GT Lire la suite
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1 Réponse
Ancien salarié HubSpot
Février 12, 2025 18:23
Hey @thijswebwonders , thank you for posting in our Community! If the consent update works on two sites but not the third, it could be a tim...Lire la suite
Résolues
KP91 le Février 10, 2025
Hello swarm intelligence! We use 3rd party webinar software, not the Hubspot Webinar tool (unfortunately, due to budgeting we only have the starter version). Now, If people register for a webinar via the 3rd party software and I then import thos Lire la suite
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 10, 2025 10:30
Hi @KP91 , When you can email these contacts after a webinar depends on a few things – the exact consent notice people confirm when registerin...Lire la suite
Résolues
NexLaunch le Février 06, 2025
Hi everyone, I'm reaching out to see if you can help me out. I've enabled the consent mode and the consent banner is already showing, but a piece of "content" related to Cookie Configuration stays up in my website and I don't know how to get rid of Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Gestionnaire de communauté
Février 06, 2025 11:46
Hey, @NexLaunch 👋 Welcome to the community. Thanks for your question! When I jump over to your page, I am able to accept cookies and have the...Lire la suite
Résolues
NCluck1 le Janvier 21, 2025
Hi All. Our leadership recently starting using Zoominfo for leads, and I wanted to confirm whether HubSpot as a platform supports sending emails in compliance with CAN-SPAM guidelines. I am well aware of these guidelines and what they entail, but w Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 21, 2025 12:49
Hi @NCluck1 , You can find HubSpot's acceptable use policy here: https://legal.hubspot.com/acceptable-use " Bulk email is spam when it...Lire la suite
Résolues
freitasm le Janvier 14, 2025
Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Lire la suite
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 15, 2025 00:26
Hi @freitasm , The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Lire la suite
LCarey6 le Janvier 13, 2025
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Lire la suite
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2 Réponses
Contributeur
Janvier 14, 2025 04:02
Thanks but I'd already seen those and still looking for a solutionor workaround.
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