Hello Community, I added the notice and consent /legitimate interest field on my form. If I set the subscription type to "Corporate news, events and offers" does this capture consent and sets my contacts as marketing contacts if they consent? Im Leer más
Hi @AprilG ,
It's a bit misleading how HubSpot defines a marketing contact. "Marketing contacts" are a billing feature in HubSpot. They don'...Leer más
Is it possible to set the subscription type status as "Not Specified" through workflow? Based on some criteria I want to set them from "Subscribed" to "Not Specified".
Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for Leer más
I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...Leer más
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...Leer más
Hello fellow HubSpotters. I have a quick question for anyone who uses HubSpot within the limitations of GDPR. We use Lead Scoring automation and received an inquiry about if this complies with Datenschutz / Data Privacy regulations. We collect Leer más
Hi @ZChurney3 , we are also using HubSpot under GDPR regulations. But we are using another tool additionally to make cookie tracking GDPR confirmat...Leer más
Hi community, Am I correct in assuming that a contact needs to be both marked as a marketing contact and subscribed to my marketing communication? If yes, I know how to mark contacts in the overview as marketing contacts but guess I always have Leer más
Hi @AvonKuhn ,
Unless you have the GDPR options enabled (including the 'Legal basis required' option), technically, you don't have to opt-in...Leer más
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
Hi @CSlaughter3 ,
In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...Leer más
My client is not seeing the first session being tracked. They are an EU shop that has a custom cookie consent popup that fires the HS pixel as expected, however, the page views are not showing up on that first session and only on subsequent session Leer más
Hi,
Does Hubspot have any type of simulator or test utility that can be used to run GDPR compliancy tests on client wwebsitesor email subscriptions to help identify weak spots or missing configurations ?
ThThisould seserveo help with GDPR a Leer más
Hi @Foghorn , we have a lot of customers who use this German website to check for Google Fonts and this is another online tool for GDPR check t...Leer más
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
Hi @LGressenbauer ,
This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...Leer más
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' Leer más
Hi @Tobias_BER ,
This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...Leer más
How we can automatically apply a global opt-out to contacts that request it? I see I have a step for "manage subscription status", but this won't allow us to apply a global opt-out. Even if we unsubscribe from all of the "communication subscription Leer más
Hi @Felipe-CS ,
I'm not a developer but it looks like the available endpoints only let you unsubscribe from specific subscription types, not a...Leer más