GDPR

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Solved
COHagan1 on May 16, 2024
Hey community, i have a question regarding GDPR-compliance and communication subscriptions. So I have a lead that when sending him marketing E-Mails, he is not getting them due to that "There isn't GDPR-compliant legal basis for sending to them" read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
May 16, 2024 07:16
Hi @COHagan1 , As @franksteiner79 has already correctly pointed out, this has to do with the subscription opt-in - or in your case with the ...read more
Solved
DasprezK on May 05, 2024
GDPR is enabled and the checkbox to communicate has been added to all forms (consent checkbox for communications, form submit as consent to process). It seems to make sense to toggle OFF the "Set contacts created as marketing contacts" on the f read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 05, 2024 10:40
Hi @DasprezK , The consent to communicate is stored under "Subscriptions", not under "Contact properties", when you set up workflow enrollment...read more
ArpMik on May 03, 2024
I am moving our database of customers from one system to HubSpot. It includes clients we worked with, but haven't been in contact with for a while. I would like to get in touch with them about potentially working together again etc. My question: W read more
0 upvote
1 Reply
Key Advisor
May 03, 2024 11:00
You should be fine with the list. However, I would do email sends in batches to try and re-activate depending on the size of your list and establish ...read more
EOrlov on April 24, 2024
What is the way to setup Hubspot CMS cookie-free?
0 upvote
3 Replies
Most Valuable Member | Elite Partner
April 24, 2024 19:18
Hi @EOrlov I apologize, I misunderstood your question. It isn't possible to remove the actual cookies from your CMS hosted website - to further ...read more
LBrown13 on April 19, 2024
Do I add cookie banners to all of our website pages? Will it ask visitors for consent again during the same website session if they click on another page? Also, do I need to embed the cookie code?
0 upvote
1 Reply
Key Advisor
April 19, 2024 09:04
@LBrown13 wrote: Do I add cookie banners to all of our website pages? Will it ask visitors for consent again during the same website session if...read more
DLalonde on April 11, 2024
Hello! I am currently going through my organization's Hubspot to best navigate GDPR compliance and communications for emails. We have integrations with Salesforce, and we use the platform Classy as a way to fundraise and have audiences register read more
0 upvote
1 Reply
Community Manager
April 12, 2024 05:03
Hi @DLalonde , I hope that you are well! Great questions, thank you for asking the Community! 1. So, just to clarify, here are the differences: ...read more
VShevchenko on April 04, 2024
Is it possible to create a form without a cookie? Hubspot scripts create cookies and my form is not displayed on the site until the user accepts the cookie
0 upvote
2 Replies
Contributor | Partner
April 05, 2024 05:35
Hello @VShevchenko ! If you are using a different website CMS like Wix, you can display their form and then connect that form to HubSpot so that wh...read more
Solved
this-is-robert on March 19, 2024
For a variety of reasons, I require unique double opt-ins for each of my subscription types, which isn't an issue as I can manage this through a workflow. However, my challenge lies in creating custom footers for all my emails. When HubSpot' read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
March 19, 2024 05:10
@this-is-robert you're correct. What you're trying to do is currently not possible. It's not possible to create links that would only unsubscri...read more
LimorL on March 12, 2024
When the cookie banner is rejected or even ignored , the source of that contact will appear as Direct traffic if they are converted. Is there any way ( tech & legal ) to get the source even if the cookie banner was rejected or ignored? read more
0 upvote
2 Replies
Participant
March 12, 2024 08:51
Thank you for your reply. So basically, if we use cookie banner - we have to add hidden UTM fields, and use UTMs all over our assets, right? AND imp...read more
Solved
Upvise on March 04, 2024
My website https://www.upvise.co/ is hosted by webflow, but I use Hubspot forms and tracking. I want all the cookie consents to be managed by the Hubspot cookie banner. I haven't entered any further code that could place cookies on my webflow read more
0 upvote
7 Replies
Accepted Solution
Recognized Expert | Diamond Partner
March 04, 2024 13:09
Hi @Upvise , As long as you have the HubSpot tracking code on every page, your cookie consent banner should also be able to be displayed on e...read more
Solved
Miikkamaegla on February 24, 2024
Hello, The https://wordpress.org/plugins/leadin/ plugin seems to not listen to any Cookie prefencens. How can it be setup to not use cookies or to have it understand if a site has CookieInformation or CookieBot? Or is there no possible way read more
0 upvote
3 Replies
Accepted Solution
Community Manager
April 22, 2024 08:31
Hi @Miikkamaegla , Thank you for your patience and the additional information! I'd like to share these articles that might be of interest: - C...read more
Solved
NJ_001 on February 20, 2024
Hello Community, I hope this message finds you well. Our organization is at the exciting stage of implementing our email marketing strategy using HubSpot. We understand the paramount importance of adhering to GDPR guidelines and want to ensure th read more
Accepted Solution
Hall of Famer | Partner
February 20, 2024 07:59
Hi @NJ_001 , You're already on a good track here, seeing which kind of questions you're asking. If you haven't yet, enable the GDPR sett...read more
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