GDPR

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Gelöst
Haro on März 16, 2023
Is it possible to set the subscription type status as "Not Specified" through workflow? Based on some criteria I want to set them from "Subscribed" to "Not Specified".
0 Likes
2 Antworten
Accepted Solution
Berühmtheit | Partner
März 16, 2023 12:35
Hi @Haro , Unfortunately not, no. You can only opt them in or opt them out via workflow, but you can't clear the status to neutral. Best...Beitrag ansehen
thesessions on März 15, 2023
Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for Beitrag ansehen
0 Likes
1 Antwort
Autorität
März 15, 2023 07:15
I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...Beitrag ansehen
cindywang on März 08, 2023
How can I insert multiple GDPR consent checkboxes in one form? The form is for a joint event with partners.
0 Likes
1 Antwort
Mitwirkender/Mitwirkende | Partner
März 08, 2023 06:30
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...Beitrag ansehen
Gelöst
ZChurney3 on März 07, 2023
Hello fellow HubSpotters. I have a quick question for anyone who uses HubSpot within the limitations of GDPR. We use Lead Scoring automation and received an inquiry about if this complies with Datenschutz / Data Privacy regulations. We collect Beitrag ansehen
0 Likes
3 Antworten
Accepted Solution
Mitwirkender/Mitwirkende
März 07, 2023 09:31
Hi @ZChurney3 , we are also using HubSpot under GDPR regulations. But we are using another tool additionally to make cookie tracking GDPR confirmat...Beitrag ansehen
Gelöst
AvonKuhn on März 07, 2023
Hi community, Am I correct in assuming that a contact needs to be both marked as a marketing contact and subscribed to my marketing communication? If yes, I know how to mark contacts in the overview as marketing contacts but guess I always have Beitrag ansehen
0 Likes
3 Antworten
Accepted Solution
Berühmtheit | Partner
März 07, 2023 01:13
Hi @AvonKuhn , Unless you have the GDPR options enabled (including the 'Legal basis required' option), technically, you don't have to opt-in...Beitrag ansehen
Gelöst
CSlaughter3 on Februar 15, 2023
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
0 Likes
3 Antworten
Accepted Solution
Berühmtheit | Partner
Februar 15, 2023 10:13
Hi @CSlaughter3 , In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...Beitrag ansehen
C-Rod on Februar 03, 2023
My client is not seeing the first session being tracked. They are an EU shop that has a custom cookie consent popup that fires the HS pixel as expected, however, the page views are not showing up on that first session and only on subsequent session Beitrag ansehen
Community-Manager/-in
Februar 03, 2023 14:41
Hello @C-Rod thank you for posting in our Community! I want to invite our top experts to this conversation @himanshurauthan @Chriso-mwx any...Beitrag ansehen
Gelöst
Foghorn on Januar 26, 2023
Hi, Does Hubspot have any type of simulator or test utility that can be used to run GDPR compliancy tests on client wwebsitesor email subscriptions to help identify weak spots or missing configurations ? ThThisould seserveo help with GDPR a Beitrag ansehen
1 Likes
2 Antworten
Accepted Solution
Vordenker/-in | Partner
Januar 26, 2023 07:33
Hi @Foghorn , we have a lot of customers who use this German website to check for Google Fonts and this is another online tool for GDPR check t...Beitrag ansehen
Gelöst
LGressenbauer on Januar 17, 2023
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
1 Likes
1 Antwort
Accepted Solution
Berühmtheit | Partner
Januar 17, 2023 10:30
Hi @LGressenbauer , This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...Beitrag ansehen
Gelöst
Tobias_BER on Januar 13, 2023
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' Beitrag ansehen
0 Likes
7 Antworten
Accepted Solution
Berühmtheit | Partner
Januar 16, 2023 01:11
Hi @Tobias_BER , This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...Beitrag ansehen
Gelöst
Felipe-CS on Dezember 30, 2022
How we can automatically apply a global opt-out to contacts that request it? I see I have a step for "manage subscription status", but this won't allow us to apply a global opt-out. Even if we unsubscribe from all of the "communication subscription Beitrag ansehen
0 Likes
6 Antworten
Accepted Solution
Berühmtheit | Partner
Januar 04, 2023 07:23
Hi @Felipe-CS , I'm not a developer but it looks like the available endpoints only let you unsubscribe from specific subscription types, not a...Beitrag ansehen
Gelöst
TSmilie on Dezember 15, 2022
When multiple people from different emails submit a form, it is sending them to my external email. Great. However, becasue all the forms come as " New submission on HubSpot Form... " they create a thread in my email. When we have multiple submitted Beitrag ansehen
0 Likes
1 Antwort
Accepted Solution
Berühmtheit | Partner
Dezember 15, 2022 21:25
Hi @TSmilie , Workflows are the solution here, correct. By using personalization tokens, each internal email notification would get its own di...Beitrag ansehen
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