GDPR

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freitasm on Januar 14, 2025
Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Januar 15, 2025 00:26
Hi @freitasm , The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Beitrag ansehen
LCarey6 on Januar 13, 2025
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Beitrag ansehen
0 Likes
2 Antworten
Mitwirkender/Mitwirkende
Januar 14, 2025 04:02
Thanks but I'd already seen those and still looking for a solutionor workaround.
TChappell5 on Dezember 17, 2024
Does HubSpot have this setup already where once a contact opts-in we can then send an email out about once a year to say something like "your privacy settings are still set to xxx, please click below to remain opted-in or to unsubscribe"?
0 Likes
1 Antwort
Autorität | Diamond Partner
Dezember 17, 2024 13:50
Hi @TChappell5 , At the moment, HubSpot does not have a built-in feature for managing ongoing consent in this way. However, you can achieve ...Beitrag ansehen
Gelöst
MGarcíaAbad on Dezember 10, 2024
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Dezember 10, 2024 11:01
Hi @MGarcíaAbad , Luckily, there is a new beta which solves this: Communication Preferences | Forms Simplify how contacts resubscribe v...Beitrag ansehen
Gelöst
SFornasier on Dezember 10, 2024
Hey there, I was looking for a similar topic but I haven't find one. I am currently using Wordpress and a cookie banner (like One Trust, Cookie bot) for our website. Since our Hubspot plan includes the cookie banner option, I was evaluating whether Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Autorität | Diamond Partner
Dezember 10, 2024 06:17
Hi @SFornasier , It is possible to use HubSpot's built-in cookie banner, but it may not fully replace third-party services like OneTrust or ...Beitrag ansehen
Gelöst
gjustolsen on November 27, 2024
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Beitrag ansehen
Akzeptierte Lösung
Autorität
November 27, 2024 08:38
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Beitrag ansehen
Gelöst
Ejuki on November 26, 2024
Hi, Is there a way to delete activities like page views and sent emails from contact timeline?
0 Likes
1 Antwort
Akzeptierte Lösung
Community-Manager/-in
November 26, 2024 16:48
Hey @EJuur , thank you for posting in our Community! Currently, activities like page views and sent emails on a contact's timeline can’t be de...Beitrag ansehen
Gelöst
EKendall75 on November 20, 2024
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 20, 2024 04:48
Hi @EKendall75 , Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Beitrag ansehen
Gelöst
TChappell5 on November 18, 2024
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
November 18, 2024 15:52
Hi @TChappell5 , This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Beitrag ansehen
PAngra on November 14, 2024
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
November 14, 2024 18:12
Hey @PAngra , thank you for posting in our Community! If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Beitrag ansehen
Gelöst
OAnnenko on November 04, 2024
We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Vordenker/-in | Platinum Partner
November 04, 2024 06:43
Hey @OAnnenko the HubSpot pop-ups are injected through the HubSpot tracking code, as this is used as the script loader. If your third party cookie ...Beitrag ansehen
Gelöst
CBranum on Oktober 24, 2024
Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Stratege/Strategin | Partner
Oktober 25, 2024 11:54
Hi @CBranum , As HubSpot's CTA is based on JavaScript, CookieBot may have interfered with certain functionalities. You can try to enable or disa...Beitrag ansehen
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