GDPR

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NexLaunch le Février 06, 2025
Hi everyone, I'm reaching out to see if you can help me out. I've enabled the consent mode and the consent banner is already showing, but a piece of "content" related to Cookie Configuration stays up in my website and I don't know how to get rid of Lire la suite
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1 Réponse
Gestionnaire de communauté
Février 06, 2025 11:46
Hey, @NexLaunch 👋 Welcome to the community. Thanks for your question! When I jump over to your page, I am able to accept cookies and have the...Lire la suite
Résolues
NCluck1 le Janvier 21, 2025
Hi All. Our leadership recently starting using Zoominfo for leads, and I wanted to confirm whether HubSpot as a platform supports sending emails in compliance with CAN-SPAM guidelines. I am well aware of these guidelines and what they entail, but w Lire la suite
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2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 21, 2025 12:49
Hi @NCluck1 , You can find HubSpot's acceptable use policy here: https://legal.hubspot.com/acceptable-use " Bulk email is spam when it...Lire la suite
Résolues
freitasm le Janvier 14, 2025
Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 15, 2025 00:26
Hi @freitasm , The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Lire la suite
LCarey6 le Janvier 13, 2025
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Lire la suite
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2 Réponses
Contributeur
Janvier 14, 2025 04:02
Thanks but I'd already seen those and still looking for a solutionor workaround.
TChappell5 le Décembre 17, 2024
Does HubSpot have this setup already where once a contact opts-in we can then send an email out about once a year to say something like "your privacy settings are still set to xxx, please click below to remain opted-in or to unsubscribe"?
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1 Réponse
Conseiller clé | Partenaire solutions Diamond
Décembre 17, 2024 13:50
Hi @TChappell5 , At the moment, HubSpot does not have a built-in feature for managing ongoing consent in this way. However, you can achieve ...Lire la suite
Résolues
MGarcíaAbad le Décembre 10, 2024
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Décembre 10, 2024 11:01
Hi @MGarcíaAbad , Luckily, there is a new beta which solves this: Communication Preferences | Forms Simplify how contacts resubscribe v...Lire la suite
Résolues
SFornasier le Décembre 10, 2024
Hey there, I was looking for a similar topic but I haven't find one. I am currently using Wordpress and a cookie banner (like One Trust, Cookie bot) for our website. Since our Hubspot plan includes the cookie banner option, I was evaluating whether Lire la suite
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5 Réponses
Solution Acceptée
Conseiller clé | Partenaire solutions Diamond
Décembre 10, 2024 06:17
Hi @SFornasier , It is possible to use HubSpot's built-in cookie banner, but it may not fully replace third-party services like OneTrust or ...Lire la suite
Résolues
gjustolsen le Novembre 27, 2024
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Lire la suite
1 Mention J'aime
3 Réponses
Solution Acceptée
Conseiller clé
Novembre 27, 2024 08:38
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Lire la suite
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Ejuki le Novembre 26, 2024
Hi, Is there a way to delete activities like page views and sent emails from contact timeline?
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1 Réponse
Solution Acceptée
Gestionnaire de communauté
Novembre 26, 2024 16:48
Hey @EJuur , thank you for posting in our Community! Currently, activities like page views and sent emails on a contact's timeline can’t be de...Lire la suite
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EKendall75 le Novembre 20, 2024
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
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2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 20, 2024 04:48
Hi @EKendall75 , Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Lire la suite
Résolues
TChappell5 le Novembre 18, 2024
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 18, 2024 15:52
Hi @TChappell5 , This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Lire la suite
PAngra le Novembre 14, 2024
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Lire la suite
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1 Réponse
Gestionnaire de communauté
Novembre 14, 2024 18:12
Hey @PAngra , thank you for posting in our Community! If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Lire la suite
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