GDPR

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thijswebwonders on Februar 12, 2025
We've implemented consentmode V2 in Google tagmanager in combination with HubSpots Cookiebanner on 3 different websites (non HubSpot hosted). The website code, settings in HubSpot and GTM are exactly the same. On two sites this works perfect. In GT Beitrag ansehen
Community-Manager/-in
Februar 12, 2025 18:23
Hey @thijswebwonders , thank you for posting in our Community! If the consent update works on two sites but not the third, it could be a tim...Beitrag ansehen
Gelöst
KP91 on Februar 10, 2025
Hello swarm intelligence! We use 3rd party webinar software, not the Hubspot Webinar tool (unfortunately, due to budgeting we only have the starter version). Now, If people register for a webinar via the 3rd party software and I then import thos Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Februar 10, 2025 10:30
Hi @KP91 , When you can email these contacts after a webinar depends on a few things – the exact consent notice people confirm when registerin...Beitrag ansehen
NexLaunch on Februar 06, 2025
Hi everyone, I'm reaching out to see if you can help me out. I've enabled the consent mode and the consent banner is already showing, but a piece of "content" related to Cookie Configuration stays up in my website and I don't know how to get rid of Beitrag ansehen
0 Likes
1 Antwort
Community-Manager/-in
Februar 06, 2025 11:46
Hey, @NexLaunch 👋 Welcome to the community. Thanks for your question! When I jump over to your page, I am able to accept cookies and have the...Beitrag ansehen
Gelöst
NCluck1 on Januar 21, 2025
Hi All. Our leadership recently starting using Zoominfo for leads, and I wanted to confirm whether HubSpot as a platform supports sending emails in compliance with CAN-SPAM guidelines. I am well aware of these guidelines and what they entail, but w Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Januar 21, 2025 12:49
Hi @NCluck1 , You can find HubSpot's acceptable use policy here: https://legal.hubspot.com/acceptable-use " Bulk email is spam when it...Beitrag ansehen
Gelöst
freitasm on Januar 14, 2025
Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Januar 15, 2025 00:26
Hi @freitasm , The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Beitrag ansehen
LCarey6 on Januar 13, 2025
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Beitrag ansehen
0 Likes
2 Antworten
Mitwirkender/Mitwirkende
Januar 14, 2025 04:02
Thanks but I'd already seen those and still looking for a solutionor workaround.
TChappell5 on Dezember 17, 2024
Does HubSpot have this setup already where once a contact opts-in we can then send an email out about once a year to say something like "your privacy settings are still set to xxx, please click below to remain opted-in or to unsubscribe"?
0 Likes
1 Antwort
Autorität | Diamond Partner
Dezember 17, 2024 13:50
Hi @TChappell5 , At the moment, HubSpot does not have a built-in feature for managing ongoing consent in this way. However, you can achieve ...Beitrag ansehen
Gelöst
MGarcíaAbad on Dezember 10, 2024
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Dezember 10, 2024 11:01
Hi @MGarcíaAbad , Luckily, there is a new beta which solves this: Communication Preferences | Forms Simplify how contacts resubscribe v...Beitrag ansehen
Gelöst
SFornasier on Dezember 10, 2024
Hey there, I was looking for a similar topic but I haven't find one. I am currently using Wordpress and a cookie banner (like One Trust, Cookie bot) for our website. Since our Hubspot plan includes the cookie banner option, I was evaluating whether Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Autorität | Diamond Partner
Dezember 10, 2024 06:17
Hi @SFornasier , It is possible to use HubSpot's built-in cookie banner, but it may not fully replace third-party services like OneTrust or ...Beitrag ansehen
Gelöst
gjustolsen on November 27, 2024
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Beitrag ansehen
Akzeptierte Lösung
Autorität
November 27, 2024 08:38
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Beitrag ansehen
Gelöst
Ejuki on November 26, 2024
Hi, Is there a way to delete activities like page views and sent emails from contact timeline?
0 Likes
1 Antwort
Akzeptierte Lösung
Community-Manager/-in
November 26, 2024 16:48
Hey @EJuur , thank you for posting in our Community! Currently, activities like page views and sent emails on a contact's timeline can’t be de...Beitrag ansehen
Gelöst
EKendall75 on November 20, 2024
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
0 Likes
2 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
November 20, 2024 04:48
Hi @EKendall75 , Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Beitrag ansehen
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