Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Leer más
Hi @freitasm ,
The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Leer más
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Leer más
Does HubSpot have this setup already where once a contact opts-in we can then send an email out about once a year to say something like "your privacy settings are still set to xxx, please click below to remain opted-in or to unsubscribe"?
Hi @TChappell5 ,
At the moment, HubSpot does not have a built-in feature for managing ongoing consent in this way. However, you can achieve ...Leer más
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th Leer más
Hey there, I was looking for a similar topic but I haven't find one. I am currently using Wordpress and a cookie banner (like One Trust, Cookie bot) for our website. Since our Hubspot plan includes the cookie banner option, I was evaluating whether Leer más
Hi @SFornasier ,
It is possible to use HubSpot's built-in cookie banner, but it may not fully replace third-party services like OneTrust or ...Leer más
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Leer más
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Leer más
Hey @EJuur , thank you for posting in our Community!
Currently, activities like page views and sent emails on a contact's timeline can’t be de...Leer más
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
Hi @EKendall75 ,
Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Leer más
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Leer más
Hi @TChappell5 ,
This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Leer más
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Leer más
Hey @PAngra , thank you for posting in our Community!
If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Leer más
We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr Leer más
Hey @OAnnenko the HubSpot pop-ups are injected through the HubSpot tracking code, as this is used as the script loader. If your third party cookie ...Leer más
Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t Leer más
Hi @CBranum , As HubSpot's CTA is based on JavaScript, CookieBot may have interfered with certain functionalities. You can try to enable or disa...Leer más