GDPR

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freitasm en Enero 14, 2025
Hi folks I'm testing the new Data Request Setup. The Privacy Request page URL uses an HS domain instead of my company's domain. Is this something that will be changed to use my company's domain? Perhaps it will need to check if the path Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Enero 15, 2025 00:26
Hi @freitasm , The best place for feedback, if there's no option within the new tool itself, is the HubSpot Ideas section of the community: h...Leer más
LCarey6 en Enero 13, 2025
Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p Leer más
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2 Respuestas
Colaborador
Enero 14, 2025 04:02
Thanks but I'd already seen those and still looking for a solutionor workaround.
TChappell5 en Diciembre 17, 2024
Does HubSpot have this setup already where once a contact opts-in we can then send an email out about once a year to say something like "your privacy settings are still set to xxx, please click below to remain opted-in or to unsubscribe"?
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1 Respuestas
Asesor destacado | Partner nivel Diamond
Diciembre 17, 2024 13:50
Hi @TChappell5 , At the moment, HubSpot does not have a built-in feature for managing ongoing consent in this way. However, you can achieve ...Leer más
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MGarcíaAbad en Diciembre 10, 2024
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Diciembre 10, 2024 11:01
Hi @MGarcíaAbad , Luckily, there is a new beta which solves this: Communication Preferences | Forms Simplify how contacts resubscribe v...Leer más
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SFornasier en Diciembre 10, 2024
Hey there, I was looking for a similar topic but I haven't find one. I am currently using Wordpress and a cookie banner (like One Trust, Cookie bot) for our website. Since our Hubspot plan includes the cookie banner option, I was evaluating whether Leer más
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3 Respuestas
Solución Aceptada
Asesor destacado | Partner nivel Diamond
Diciembre 10, 2024 06:17
Hi @SFornasier , It is possible to use HubSpot's built-in cookie banner, but it may not fully replace third-party services like OneTrust or ...Leer más
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gjustolsen en Noviembre 27, 2024
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Leer más
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2 Respuestas
Solución Aceptada
Asesor destacado
Noviembre 27, 2024 08:38
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Leer más
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Ejuki en Noviembre 26, 2024
Hi, Is there a way to delete activities like page views and sent emails from contact timeline?
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1 Respuestas
Solución Aceptada
Administrador de la comunidad
Noviembre 26, 2024 16:48
Hey @EJuur , thank you for posting in our Community! Currently, activities like page views and sent emails on a contact's timeline can’t be de...Leer más
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EKendall75 en Noviembre 20, 2024
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
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2 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 20, 2024 04:48
Hi @EKendall75 , Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Leer más
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TChappell5 en Noviembre 18, 2024
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 18, 2024 15:52
Hi @TChappell5 , This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Leer más
PAngra en Noviembre 14, 2024
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Leer más
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1 Respuestas
Administrador de la comunidad
Noviembre 14, 2024 18:12
Hey @PAngra , thank you for posting in our Community! If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Leer más
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OAnnenko en Noviembre 04, 2024
We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr Leer más
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3 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Noviembre 04, 2024 06:43
Hey @OAnnenko the HubSpot pop-ups are injected through the HubSpot tracking code, as this is used as the script loader. If your third party cookie ...Leer más
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CBranum en Octubre 24, 2024
Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t Leer más
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4 Respuestas
Solución Aceptada
Colaborador líder | Partner
Octubre 25, 2024 11:54
Hi @CBranum , As HubSpot's CTA is based on JavaScript, CookieBot may have interfered with certain functionalities. You can try to enable or disa...Leer más
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