Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with read more

Hi, Is there a way to delete activities like page views and sent emails from contact timeline?

Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.

We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn read more

If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will read more

We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr read more

Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t read more

Does setting the __hs_do_not_track cookie block anonymous data collected by the "ptq.gif" tracking pixel and scripts loaded by forms (js.hsleadflows.net)?

Hi all, I am brand new to HubSpot, and I am coming from a Marketo background. Does anyone have information on how HubSpot handles consent when multiple forms are submitted over time? The scenario: - A contact submits a form and does not che read more

The __ptq.gif tracking pixel seems to break GDPR rules. It records anonymous activity which can later be linked to a speciifc user through a form submission. Ideally, that pixel would not be set until cookie banner consent is given. I'm not sure read more

Hi, I'm trying to find a way of reaching out to our non-marketing contacts to see if they would consent to opting into our marketing emails going forward (under PECR regulations). I've created an email template ready to go, but am not able to se read more

Hi We are facing a combined GDPR- and functionality issue regarding the HubSpot tracking embed code, which I would like to draw on the community’s experience to hopefully solve. We’re using the HubSpot Chat functionality across all our pla read more