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GDPR

Pesquise soluções em GDPR ou faça uma pergunta

Solucionado

jethrojones on Dezembro 03, 2025

Spammy Data Enrichment requesting Deletion according to GDPR

I've been getting some spammy-looking form submissions, and then they started asking for deletion. Usually spammy stuff isn't a big deal because I don't think anyone is on the other end. But perhaps this is another way to do some phishing Leia mais

Responder Contacts

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5 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Dezembro 03, 2025 23:55

@jethrojones there you go: https://app-eu1.hubspot.com/l/product-updates/?rollout=180910 https://app-eu1.hubspot.com/l/product-updates/?roll...Leia mais

Solucionado

BFlory on Novembro 21, 2025

Change subscription status of contact

Hello everyone, I am really struggling to find the button in a contact to change his subscription status. When he desubscribed from all e-mails, it is very easy to change it (one time for example), because you get a button when trying to write a Leia mais

Responder Starter

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10 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Novembro 25, 2025 08:14

@BFlory in the left sidebar, first screenshot, move your mouse slightly over or under "Details über Kontakt". You should see a black line with a + ...Leia mais

Solucionado

MSierwald on Setembro 26, 2025

Hubspot tracking code

Is there a text module for the privacy policy for the Hubspot tracking code which you can add to cookie description and so on??

Responder GDPR

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1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Setembro 26, 2025 06:42

Hi @MSierwald , As a ready-to-use template, as far as I know: no. You would have to work with your legal team or an external data privac...Leia mais

Solucionado

JColes23 on Setembro 11, 2025

Smart email footers

Is there a way the footer of an email template can change automatically depending on the recipients location (country) without using contact properties? If so, how?

Responder Email Deliverability GDPR How-To Marketing Marketing Email

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1 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Setembro 11, 2025 11:41

Hi @JColes23 , I've answered this question before here: https://community.hubspot.com/t5/Email-Marketing-Tool/Smart-Content-Creating-multiple...Leia mais

Solucionado

swiss-oliver on Setembro 10, 2025

Allow subscription type management through properties

Hi there, We'd like to allow our sales team to change subscription type opt-in/outs through changes in properties (I'm aware that this is not the intention of the subscription type tool) that then should be mirrored to the subscription types. Equal Leia mais

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Solução Aceita

franksteiner79

Especialista reconhecido(a)

Setembro 10, 2025 08:09

Hi @swiss-oliver What's the thinking behind doing this with extra properties and unnecessarily overcomplicating this rather sensitive topic?...Leia mais

Solucionado

galvanA81 on Agosto 15, 2025

Marketing email confirmation status

Hello all, Hope someone can help me answer, how does the property "Marketing email confirmation status" logs info into itself? It not a property that can be manually edited. Already tried doing some research but what I find only explains in the Leia mais

Responder GDPR Marketing Email

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8 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Agosto 15, 2025 10:23

@galvanA81 are you referring to the subscription checkbox? If so, no, this is not stored in a property. You can filter for it in contact lists, usi...Leia mais

Solucionado

kate_unite on Julho 31, 2025

Manually setting DOI stopped working

Hi Hubspot Hive-Mind: I have a small conundrum. We occasionally receive contacts from external sources in which DOI is collected (also for us) and thus GDPR compliant. When I import these contacts into Hubspot, we don't legally need to have them re- Leia mais

Responder Enterprise

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2 Respostas

Solução Aceita

karstenkoehler

Membro do Hall da Fama | Parceiro

Julho 31, 2025 10:10

Hi @kate_unite , Could you confirm that the double opt-in in the settings is enabled? As far as I know, this option only becomes available wit...Leia mais

Solucionado

PMelchert on Julho 22, 2025

Hubspot forms not loading without cookie consent

Hi everyone, I’m trying to figure out the correct GDPR-compliant way to handle HubSpot cookies on our website, especially related to embedded forms. We know that HubSpot’s hubspotutk cookie tracks visitor identity and session information. However, Leia mais

Responder Forms GDPR

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1 Respostas

Solução Aceita

Wesimplifi_

Top colaborador(a) | Parceiro Platinum

Julho 22, 2025 05:56

The hubspotutk cookie is mainly used for tracking visitors things like identifying returning users and pre-filling forms but it’s not essential for t...Leia mais

Solucionado

HLosfelt on Julho 15, 2025

Add a unsubscribe link to a new domain

Hi! We have created a new domain for our marketing emails and I would like to add an unsubscribe link linked to it. I can not really find out how to proceed without impacting the current unsubscription link we have on our current domain. Leia mais

Responder Marketing Email

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2 Respostas

Solução Aceita

TomM2

Autoridade no assunto | Parceiro Platinum

Julho 15, 2025 05:20

Hey @HLosfelt there is only a single subscription page per HubSpot portal right now, as far as I know there's no way to have multiple subscription ...Leia mais

DPirvu9 on Julho 03, 2025

What happened to the HubSpot cookie scanner?

Where is it?

Responder Professional

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6 Respostas

charto911

Membro

Novembro 27, 2025 12:53

This was answered below and the superior product to Usercentrics is the free cookie scanner you can use from Captain Compliance: https://captainco...Leia mais

Solucionado

BGW-Divotion on Junho 30, 2025

Cookie banner is not showing on external website

Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn't show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot > Settings > Privacy &a Leia mais

Responder GDPR

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4 Respostas

Solução Aceita

Balaji_Mavlers1

Participante | Parceiro

Julho 01, 2025 09:17

Hi @BGW-Divotion Since the script loads and revokeCookieConsent works but showBanner returns false , this could be related to how Nuxt ...Leia mais

ChrisEustace on Junho 27, 2025

Secure File and Folder Sharing and uploading through Membership CMS Site!

We just released our CMS Module leveraging the security of Box and the flexiblity of HubSpot Sites. Have a look! https://sparkgridsoftware.com/2025/06/27/seamless-file-management-for-hubspot-membership-sites-introducing-our-box-cms-module/

Responder Professional

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Jaycee_Lewis

Autoridade no assunto

Junho 27, 2025 19:00

Awesome. Thanks for sharing @ChrisEustace 🙌

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