GDPR

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jethrojones en Diciembre 03, 2025
I've been getting some spammy-looking form submissions, and then they started asking for deletion. Usually spammy stuff isn't a big deal because I don't think anyone is on the other end. But perhaps this is another way to do some phishing Leer más
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5 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Diciembre 03, 2025 23:55
@jethrojones there you go: https://app-eu1.hubspot.com/l/product-updates/?rollout=180910 https://app-eu1.hubspot.com/l/product-updates/?roll...Leer más
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BFlory en Noviembre 21, 2025
Hello everyone, I am really struggling to find the button in a contact to change his subscription status. When he desubscribed from all e-mails, it is very easy to change it (one time for example), because you get a button when trying to write a Leer más
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10 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 25, 2025 08:14
@BFlory in the left sidebar, first screenshot, move your mouse slightly over or under "Details über Kontakt". You should see a black line with a + ...Leer más
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MSierwald en Septiembre 26, 2025
Is there a text module for the privacy policy for the Hubspot tracking code which you can add to cookie description and so on??
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Septiembre 26, 2025 06:42
Hi @MSierwald , As a ready-to-use template, as far as I know: no. You would have to work with your legal team or an external data privac...Leer más
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JColes23 en Septiembre 11, 2025
Is there a way the footer of an email template can change automatically depending on the recipients location (country) without using contact properties? If so, how?
Solución Aceptada
Miembro del salón de la fama | Partner
Septiembre 11, 2025 11:41
Hi @JColes23 , I've answered this question before here: https://community.hubspot.com/t5/Email-Marketing-Tool/Smart-Content-Creating-multiple...Leer más
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swiss-oliver en Septiembre 10, 2025
Hi there, We'd like to allow our sales team to change subscription type opt-in/outs through changes in properties (I'm aware that this is not the intention of the subscription type tool) that then should be mirrored to the subscription types. Equal Leer más
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2 Respuestas
Solución Aceptada
Experto reconocido
Septiembre 10, 2025 08:09
Hi @swiss-oliver What's the thinking behind doing this with extra properties and unnecessarily overcomplicating this rather sensitive topic?...Leer más
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galvanA81 en Agosto 15, 2025
Hello all, Hope someone can help me answer, how does the property "Marketing email confirmation status" logs info into itself? It not a property that can be manually edited. Already tried doing some research but what I find only explains in the Leer más
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8 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Agosto 15, 2025 10:23
@galvanA81 are you referring to the subscription checkbox? If so, no, this is not stored in a property. You can filter for it in contact lists, usi...Leer más
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kate_unite en Julio 31, 2025
Hi Hubspot Hive-Mind: I have a small conundrum. We occasionally receive contacts from external sources in which DOI is collected (also for us) and thus GDPR compliant. When I import these contacts into Hubspot, we don't legally need to have them re- Leer más
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2 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Julio 31, 2025 10:10
Hi @kate_unite , Could you confirm that the double opt-in in the settings is enabled? As far as I know, this option only becomes available wit...Leer más
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PMelchert en Julio 22, 2025
Hi everyone, I’m trying to figure out the correct GDPR-compliant way to handle HubSpot cookies on our website, especially related to embedded forms. We know that HubSpot’s hubspotutk cookie tracks visitor identity and session information. However, Leer más
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1 Respuestas
Solución Aceptada
Colaborador líder | Partner nivel Platinum
Julio 22, 2025 05:56
The hubspotutk cookie is mainly used for tracking visitors things like identifying returning users and pre-filling forms but it’s not essential for t...Leer más
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HLosfelt en Julio 15, 2025
Hi! We have created a new domain for our marketing emails and I would like to add an unsubscribe link linked to it. I can not really find out how to proceed without impacting the current unsubscription link we have on our current domain. Leer más
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2 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Julio 15, 2025 05:20
Hey @HLosfelt there is only a single subscription page per HubSpot portal right now, as far as I know there's no way to have multiple subscription ...Leer más
DPirvu9 en Julio 03, 2025
Where is it?
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6 Respuestas
Miembro
Noviembre 27, 2025 12:53
This was answered below and the superior product to Usercentrics is the free cookie scanner you can use from Captain Compliance: https://captainco...Leer más
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BGW-Divotion en Junio 30, 2025
Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn't show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot > Settings > Privacy &a Leer más
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4 Respuestas
Solución Aceptada
Participante | Partner
Julio 01, 2025 09:17
Hi @BGW-Divotion Since the script loads and revokeCookieConsent works but showBanner returns false , this could be related to how Nuxt ...Leer más
ChrisEustace en Junio 27, 2025
We just released our CMS Module leveraging the security of Box and the flexiblity of HubSpot Sites. Have a look! https://sparkgridsoftware.com/2025/06/27/seamless-file-management-for-hubspot-membership-sites-introducing-our-box-cms-module/
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1 Respuestas
Líder intelectual
Junio 27, 2025 19:00
Awesome. Thanks for sharing @ChrisEustace 🙌
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