Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Leer más
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Leer más
Hey @EJuur , thank you for posting in our Community!
Currently, activities like page views and sent emails on a contact's timeline can’t be de...Leer más
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
Hi @EKendall75 ,
Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Leer más
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Leer más
Hi @TChappell5 ,
This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Leer más
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Leer más
Hey @PAngra , thank you for posting in our Community!
If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Leer más
We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr Leer más
Hey @OAnnenko the HubSpot pop-ups are injected through the HubSpot tracking code, as this is used as the script loader. If your third party cookie ...Leer más
Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t Leer más
Hi @CBranum , As HubSpot's CTA is based on JavaScript, CookieBot may have interfered with certain functionalities. You can try to enable or disa...Leer más
Does setting the __hs_do_not_track cookie block anonymous data collected by the "ptq.gif" tracking pixel and scripts loaded by forms (js.hsleadflows.net)?
Hey @theAndreyK no, according to this post ptq.gif will still track anoymous page views if tracking is blocked.
leadflows.net is being phased ...Leer más
Hi all, I am brand new to HubSpot, and I am coming from a Marketo background. Does anyone have information on how HubSpot handles consent when multiple forms are submitted over time? The scenario: - A contact submits a form and does not che Leer más
Hi, Once a person has opted in, i.e., checked the consent text, he will remain this way until he is opted out. There is no time limitation, though. I...Leer más
The __ptq.gif tracking pixel seems to break GDPR rules. It records anonymous activity which can later be linked to a speciifc user through a form submission. Ideally, that pixel would not be set until cookie banner consent is given. I'm not sure Leer más
Hey @theAndreyK -- my apologies, I see how my wording was incorrect above. I will edit that post. If a visitor converts into a contact but does ...Leer más
Hi, I'm trying to find a way of reaching out to our non-marketing contacts to see if they would consent to opting into our marketing emails going forward (under PECR regulations). I've created an email template ready to go, but am not able to se Leer más
Hi @CraigEvans ,
Marketing contact status doesn't have to do anything with a legal basis to send emails. Marketing contact status is a billin...Leer más
Hi We are facing a combined GDPR- and functionality issue regarding the HubSpot tracking embed code, which I would like to draw on the community’s experience to hopefully solve. We’re using the HubSpot Chat functionality across all our pla Leer más
Hi @KasperHansen !
My name is Olivia. I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here! Just to confirm, ...Leer más