GDPR

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gjustolsen en Noviembre 27, 2024
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with Leer más
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2 Respuestas
Solución Aceptada
Asesor destacado
Noviembre 27, 2024 08:38
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...Leer más
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Ejuki en Noviembre 26, 2024
Hi, Is there a way to delete activities like page views and sent emails from contact timeline?
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1 Respuestas
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Administrador de la comunidad
Noviembre 26, 2024 16:48
Hey @EJuur , thank you for posting in our Community! Currently, activities like page views and sent emails on a contact's timeline can’t be de...Leer más
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EKendall75 en Noviembre 20, 2024
Some contacts didn't receive an email I sent. I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.
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2 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 20, 2024 04:48
Hi @EKendall75 , Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta...Leer más
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TChappell5 en Noviembre 18, 2024
We are a US based company but also have a UK location. We know we need to turn on GDPR for the UK side, however, we don't want to have the opt-in for the US side. Is there a way around this or what would the implications be for our US side to turn Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 18, 2024 15:52
Hi @TChappell5 , This page explains what happens when you turn the settings on: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-tu...Leer más
PAngra en Noviembre 14, 2024
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will Leer más
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1 Respuestas
Administrador de la comunidad
Noviembre 14, 2024 18:12
Hey @PAngra , thank you for posting in our Community! If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...Leer más
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OAnnenko en Noviembre 04, 2024
We're using Borlabs cookies on our website and recently, we decided to create pop-up forms on click using CTAs. The idea is that a website visitor clicks on a button saying "Download the case study", which opens a download form. So, everything is pr Leer más
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3 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Noviembre 04, 2024 06:43
Hey @OAnnenko the HubSpot pop-ups are injected through the HubSpot tracking code, as this is used as the script loader. If your third party cookie ...Leer más
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CBranum en Octubre 24, 2024
Hello all, I'm running into an issue with Hubspot CTA embeds on my Wordpress site not displaying responsively after installing CookieBot. Some details: Hubspot tracking code is installed manually CookieBot is installed via plugin On mobile, t Leer más
0 Me gusta
4 Respuestas
Solución Aceptada
Colaborador líder | Partner
Octubre 25, 2024 11:54
Hi @CBranum , As HubSpot's CTA is based on JavaScript, CookieBot may have interfered with certain functionalities. You can try to enable or disa...Leer más
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theAndreyK en Octubre 21, 2024
Does setting the __hs_do_not_track cookie block anonymous data collected by the "ptq.gif" tracking pixel and scripts loaded by forms (js.hsleadflows.net)?
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3 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Octubre 21, 2024 11:46
Hey @theAndreyK no, according to this post ptq.gif will still track anoymous page views if tracking is blocked. leadflows.net is being phased ...Leer más
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eschwier en Octubre 17, 2024
Hi all, I am brand new to HubSpot, and I am coming from a Marketo background. Does anyone have information on how HubSpot handles consent when multiple forms are submitted over time? The scenario: - A contact submits a form and does not che Leer más
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2 Respuestas
Solución Aceptada
Colaborador | Partner nivel Platinum
Octubre 17, 2024 05:32
Hi, Once a person has opted in, i.e., checked the consent text, he will remain this way until he is opted out. There is no time limitation, though. I...Leer más
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theAndreyK en Octubre 09, 2024
The __ptq.gif tracking pixel seems to break GDPR rules. It records anonymous activity which can later be linked to a speciifc user through a form submission. Ideally, that pixel would not be set until cookie banner consent is given. I'm not sure Leer más
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5 Respuestas
Solución Aceptada
Administrador de la comunidad
Octubre 17, 2024 17:57
Hey @theAndreyK -- my apologies, I see how my wording was incorrect above. I will edit that post. If a visitor converts into a contact but does ...Leer más
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CraigEvans en Septiembre 19, 2024
Hi, I'm trying to find a way of reaching out to our non-marketing contacts to see if they would consent to opting into our marketing emails going forward (under PECR regulations). I've created an email template ready to go, but am not able to se Leer más
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3 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Septiembre 19, 2024 11:14
Hi @CraigEvans , Marketing contact status doesn't have to do anything with a legal basis to send emails. Marketing contact status is a billin...Leer más
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KasperHansen en Septiembre 13, 2024
Hi We are facing a combined GDPR- and functionality issue regarding the HubSpot tracking embed code, which I would like to draw on the community’s experience to hopefully solve. We’re using the HubSpot Chat functionality across all our pla Leer más
2 Me gusta
1 Respuestas
Solución Aceptada
Guía | Partner nivel Platinum
Septiembre 13, 2024 10:24
Hi @KasperHansen ! My name is Olivia. I am an ex-HubSpotter turned HubSpot expert for Baskey the agency. Happy to help here! Just to confirm, ...Leer más
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