GDPR

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Solved
HLosfelt on July 15, 2025
Hi! We have created a new domain for our marketing emails and I would like to add an unsubscribe link linked to it. I can not really find out how to proceed without impacting the current unsubscription link we have on our current domain. read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
July 15, 2025 05:20
Hey @HLosfelt there is only a single subscription page per HubSpot portal right now, as far as I know there's no way to have multiple subscription ...read more
Solved
DPirvu9 on July 03, 2025
Where is it?
0 upvote
3 Replies
Accepted solution
Most Valuable Member | Diamond Partner
July 03, 2025 12:18
Hey @DPirvu9 My understanding is that they've sunset that feature, or pulled back from launching it out of beta. Shame as it was an attracti...read more
Solved
BGW-Divotion on June 30, 2025
Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn't show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot > Settings > Privacy &a read more
0 upvote
5 Replies
Accepted solution
Participant | Partner
July 01, 2025 09:17
Hi @BGW-Divotion Since the script loads and revokeCookieConsent works but showBanner returns false , this could be related to how Nuxt ...read more
ChrisEustace on June 27, 2025
We just released our CMS Module leveraging the security of Box and the flexiblity of HubSpot Sites. Have a look! https://sparkgridsoftware.com/2025/06/27/seamless-file-management-for-hubspot-membership-sites-introducing-our-box-cms-module/
0 upvote
1 Reply
Community Manager
June 27, 2025 19:00
Awesome. Thanks for sharing @ChrisEustace 🙌
DPirvu9 on June 26, 2025
What the title says. So the notification text says: " This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order read more
0 upvote
7 Replies
Community Manager
July 02, 2025 18:04
Hey, @DPirvu9 👋 Thanks for clarifying. Your follow-up made it clear you “ d on't have a HubSpot theme and this is for an external site ”....read more
Solved
BAdair7 on June 20, 2025
Hubspot support says the new HubSpot form builder only allows you to set one default privacy/consent text for all forms, and this text cannot be customized per individual form or brand via the standard Data privacy options field. To show brand-sp read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 20, 2025 16:46
Hi @BAdair7 , I agree. The best place for these kinds if requests, monitored by the product team is the ideas section of the community: https...read more
Solved
ACutting on June 02, 2025
New Hubspot user working on implementation at a B2B company that sells globally. I'd like to add the privacy element to our forms, but only deisplay opt-in checkboxes in certain regions where it is required. This is a common feature I'm used to in o read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
June 02, 2025 12:29
@ACutting in that case, I see two options: Smart content based on the country: https://knowledge.hubspot.com/website-and-landing-pages/create-...read more
Solved
FvB on May 19, 2025
Hi all, I need to make some adjustments to our settings, but I get this notification in the Data Privacy & Consent section of Hubspot: To change these settings, you need access. Ask an admin to update your permissions. My admin can't fin read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
May 19, 2025 04:51
Hi @FvB , These settings typically require "Account Access" permissions. Can you check if it works with those assigned? Best regards
Solved
TLarson3 on May 08, 2025
Hey there everyone! Question regarding the Hubspot out-of-the-box double opt in: If I have a subscription link in my email footer (so to the preference center) and I have the double opt-in feature "ON" I don't understand what happens to people read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
May 08, 2025 16:10
@TLarson3 the subscription confirmation link is the link that is behind the email confirmation button and takes you to the "Thank you for your conf...read more
Solved
DarceeCaron on April 04, 2025
I'm trying to reconfigure our team's HS setup and user permissions to control who is able to download reports/forms that contain sensitive data (mostly personal identification information). I've seen that with setting permissions, it's possible to j read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 04, 2025 05:41
Hi @DarceeCaron , There are different ways to approach this. For one, you can set on a report level who has access under Menu > Reporting &...read more
Solved
TWeeks on March 14, 2025
What is the official way to invite business partners into a newsletter? How can we send them a very customized opt-in email to invite them to be part of a newsletter of important information that they need to know. Is there an official way to do thi read more
Accepted solution
Hall of Famer | Partner
March 14, 2025 07:44
Hi @TWeeks , Generally, there's this catch 22 of an opt-in email requiring a legal basis that you are just abou to obtain. Technically, if the...read more
Solved
SophieKloten on February 20, 2025
Hello everyone, I would like to have an option to subscribe to the newsletter in our contact form. This means that only if users activate the checkbox “Yes, I would like to receive the newsletter” at the end of the form, the Double Opt In email read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 20, 2025 06:50
Hi @SophieKloten , This would require setting up a double opt-in process from scratch – deactivating the system double opt-in, creating workfl...read more
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