GDPR

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Solved
MSierwald on September 26, 2025
Is there a text module for the privacy policy for the Hubspot tracking code which you can add to cookie description and so on??
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 26, 2025 06:42
Hi @MSierwald , As a ready-to-use template, as far as I know: no. You would have to work with your legal team or an external data privac...read more
Solved
JColes23 on September 11, 2025
Is there a way the footer of an email template can change automatically depending on the recipients location (country) without using contact properties? If so, how?
Accepted solution
Hall of Famer | Partner
September 11, 2025 11:41
Hi @JColes23 , I've answered this question before here: https://community.hubspot.com/t5/Email-Marketing-Tool/Smart-Content-Creating-multiple...read more
Solved
swiss-oliver on September 10, 2025
Hi there, We'd like to allow our sales team to change subscription type opt-in/outs through changes in properties (I'm aware that this is not the intention of the subscription type tool) that then should be mirrored to the subscription types. Equal read more
0 upvote
2 Replies
Accepted solution
Recognized Expert
September 10, 2025 08:09
Hi @swiss-oliver What's the thinking behind doing this with extra properties and unnecessarily overcomplicating this rather sensitive topic?...read more
Solved
galvanA81 on August 15, 2025
Hello all, Hope someone can help me answer, how does the property "Marketing email confirmation status" logs info into itself? It not a property that can be manually edited. Already tried doing some research but what I find only explains in the read more
0 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
August 15, 2025 10:23
@galvanA81 are you referring to the subscription checkbox? If so, no, this is not stored in a property. You can filter for it in contact lists, usi...read more
Solved
kate_unite on July 31, 2025
Hi Hubspot Hive-Mind: I have a small conundrum. We occasionally receive contacts from external sources in which DOI is collected (also for us) and thus GDPR compliant. When I import these contacts into Hubspot, we don't legally need to have them re- read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 31, 2025 10:10
Hi @kate_unite , Could you confirm that the double opt-in in the settings is enabled? As far as I know, this option only becomes available wit...read more
Solved
PMelchert on July 22, 2025
Hi everyone, I’m trying to figure out the correct GDPR-compliant way to handle HubSpot cookies on our website, especially related to embedded forms. We know that HubSpot’s hubspotutk cookie tracks visitor identity and session information. However, read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
July 22, 2025 05:56
The hubspotutk cookie is mainly used for tracking visitors things like identifying returning users and pre-filling forms but it’s not essential for t...read more
Solved
HLosfelt on July 15, 2025
Hi! We have created a new domain for our marketing emails and I would like to add an unsubscribe link linked to it. I can not really find out how to proceed without impacting the current unsubscription link we have on our current domain. read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
July 15, 2025 05:20
Hey @HLosfelt there is only a single subscription page per HubSpot portal right now, as far as I know there's no way to have multiple subscription ...read more
Solved
DPirvu9 on July 03, 2025
Where is it?
0 upvote
3 Replies
Accepted solution
Most Valuable Member | Diamond Partner
July 03, 2025 12:18
Hey @DPirvu9 My understanding is that they've sunset that feature, or pulled back from launching it out of beta. Shame as it was an attracti...read more
Solved
BGW-Divotion on June 30, 2025
Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn't show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot > Settings > Privacy &a read more
0 upvote
6 Replies
Accepted solution
Participant
July 29, 2025 13:31
Hi Bart, This issue can happen if the domain isn't properly verified in HubSpot or if the banner type is misconfigured. Double-check that the domain...read more
ChrisEustace on June 27, 2025
We just released our CMS Module leveraging the security of Box and the flexiblity of HubSpot Sites. Have a look! https://sparkgridsoftware.com/2025/06/27/seamless-file-management-for-hubspot-membership-sites-introducing-our-box-cms-module/
0 upvote
1 Reply
Community Manager
June 27, 2025 19:00
Awesome. Thanks for sharing @ChrisEustace 🙌
DPirvu9 on June 26, 2025
What the title says. So the notification text says: " This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order read more
0 upvote
7 Replies
Community Manager
July 02, 2025 18:04
Hey, @DPirvu9 👋 Thanks for clarifying. Your follow-up made it clear you “ d on't have a HubSpot theme and this is for an external site ”....read more
Solved
BAdair7 on June 20, 2025
Hubspot support says the new HubSpot form builder only allows you to set one default privacy/consent text for all forms, and this text cannot be customized per individual form or brand via the standard Data privacy options field. To show brand-sp read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 20, 2025 16:46
Hi @BAdair7 , I agree. The best place for these kinds if requests, monitored by the product team is the ideas section of the community: https...read more
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