GDPR

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LisaStappert on August 31, 2022
Hey everyone 👋 We're happy to share that you can now find a brand new course on the General Data Protection Regulation in the HubSpot Academy. It is available in English , French , and German .
4 upvotes
1 Reply
Top Contributor
August 31, 2022 23:52
Hi @LisaStappert , Thanks for the update! Its really beneficial.
Solved
SinikkaKauhane on August 16, 2022
Hi! We have an inbound campaign active. Someone downloaded our material with their private phone number and Gmail address. Hubspot recognised a duplicate and they had downloaded something earlier with their work contact information. What's your read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 16, 2022 23:05
Hi @SinikkaKauhane , As far as I know, GDPR is specific about which email address consent is provided for. I'd assume that it's the same for t...read more
Trettti on August 10, 2022
hello all, since there is a wave of warnings rolling through the country, we would like to host the google fonts we use on our website locally, preferably yesterday. great timing, because all css-affine people are on vacation. can someone p read more
1 upvote
7 Replies
Participant
August 31, 2022 06:57
Hi all, thank you for your detailed answers to my question. I was on vacation and therefore only now get back to you. Apparently, the topic stil...read more
LisaStappert on July 28, 2022
Hello everyone, We're happy to share that the first lesson on the General Data Protection Regulation (GDPR) just went live in the HubSpot Academy App 🎉 It is available in English, French, and German. In this lesson you will read more
8 upvotes
5 Replies
Member
August 04, 2022 19:50
Wow
CSutherland2 on July 25, 2022
Hello! I have just connected my Outlook contacts and Mailchimp accounts to hubspot. Hubspot has sent 150 of my email contacts over to Mailchimp, which has added all these contacts to my mailing list and sent them a welcome email! It is a nig read more
0 upvote
1 Reply
Recognized Expert | Elite Partner
July 25, 2022 13:28
@CSutherland2 I recently had another HubSpot/MailChimp integration user say the same thing. It's definitely an issue. Unfortunately, you can't put ...read more
EHayes on July 18, 2022
As we prepare to launch our website and use HubSpot as a means to process data, we are ensuring full compliance with GDPR. We have found the publicly available Data Processing Agreement to be very useful. While ensuring full compliance to the GDPR, read more
0 upvote
2 Replies
Member
July 18, 2022 21:33
Thanks for your response. We are actually on a free subscription.
Solved
Inbound_Dennis on July 14, 2022
Hey everyone, I would like to deactivate double opt-in (using 3rd party mail provider), but once I open the Settings and navigate to Marketing - E-Mails and click on the tab "Double Opt-In" I get a blank page only showing the HubSpot menu and nothi read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
July 14, 2022 06:01
Hi @Inbound_Dennis , I've experienced a similar issue before and was able to resolve it with another device. Since you've already crosschecked...read more
mathew-ziegler on July 13, 2022
Hey there folks, We have added URL-links to our privacy policy within the texts we are using as default consent option content. The links are fully functional when editing the texts within our HubSpot settings. Yet, the links don't function when read more
0 upvote
1 Reply
Community Manager
July 14, 2022 15:10
Hi @mathew-ziegler , Thanks for reaching out! I would like to add our subject matter experts to this conversation. Hi @Anton , @Teun...read more
MPaule on July 13, 2022
Hello guys, I have a website where I use hubspot cookie banner. What I would like to do is to make sure that this cookie banner works well with google consent mode. Which means, there is no need to block analytics and markting tags because with read more
0 upvote
2 Replies
Member
September 08, 2022 01:51
I'm not sure to understand the answer. If I have the hubspot cookie banner in place, it is supposed to manage the cookies on the website (hubspot coo...read more
ABarone on July 08, 2022
Following the sentence of the Italian privacy guarantor which establishes the illegality in the transfer of personal data to the USA by Google Analytics, we wondered what type of processing takes place with the personal data of the contacts uploaded read more
0 upvote
1 Reply
Community Manager
July 11, 2022 15:16
Hi @ABarone , Thanks for reaching out! You can find this information in your portal by following this article . I wanted to ...read more
Solved
JMatos1 on July 06, 2022
Hello, do I need to use a tool like OneTrust to implement the consent mode and cookie policy implementation (allow and blocking tags) or does Hubspot has this feature and knowledge to help on this subject? Thanks
0 upvote
3 Replies
Accepted Solution
Key Advisor
July 06, 2022 04:55
You may need to implement onetrust or other similar solutions depending on the complexity of your request. While Hubspot has a cookie consent functio...read more
Solved
HenryH1 on July 05, 2022
Hi, From our privacy officer I got the question; it is possible after 3 months when the customer was registred in Hubspot as a contact, to automaticly delete customer data without an opt-in. Is this possible? And what if the customer in a lat read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
July 05, 2022 07:23
Hi @HenryH1 , HubSpot does not have any native features for automated deletion (except for Operations Hub Professional custom code actions, se...read more
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