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Rebshu on September 29, 2023
Hello, I changed to the new cookie consent design yesterday and now my cookie banner looks different to how it was. Plus in the new design the "accept" text is the same colour as the background, which is a disaster. I've tried to figure this read more
0 upvote
3 Replies
Community Manager
October 02, 2023 12:31
Hi @Rebshu , Fantastic, thanks for letting me know! Best, Diana
this-is-robert on September 27, 2023
Hello dear community 🙂 My needs I would like to have multiple newsletters. So I set up a subscription type for each one. I need a unique double-opt-in for each subscription type (German Zweckbindung is calling;) I do not want to confuse r read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
September 27, 2023 09:13
Hi @this-is-robert , Are you sure that multiple separate confirmation processes are required to comply with "Zweckbildung"? It's clear that more
SKarlsson on September 22, 2023
Hi, we have a freelancer in India that will help us get more efficient with sequences, ticketing and tasks in Hubspot. Could we adjust their permission so they only can view and edit own customers and companies (which will be very very few) but read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 22, 2023 09:57
Hi @SKarlsson , Yes, HubSpot has pretty detailed permission options for those use cases: more
AymanMn on September 18, 2023
Hello Allemal, I would like to know if it's possible to have only one subscription type on the hubspot portal and to disable all the other. I created one 'general communication' but I still have the oneToOne subscription communication and it w read more
1 upvote
4 Replies
Accepted Solution
Top Contributor | Partner
September 18, 2023 11:18
Hello @AymanMn If you archive or delete this subscription type HubSpot will automatically recreate it as It helps HubSpot to log emails that more
AymanMn on September 14, 2023
Hello, When my contacts are subscribed to a subscription mail type the property 'opted-out of mail:'   doesn't display false (the value is an 'empty' line). look the attachtment. Does any have a solution to my issue ? Rega read more
0 upvote
2 Replies
September 15, 2023 04:05
Hello, First of all, Thank you for your swift answer. Then, I did opted out myself as user and it has displayed true for the 'opted-our for more
Gui_the_Frog on September 05, 2023
Hello HubSpot Community, I'm currently experiencing an issue with the double opt-in feature in HubSpot, and I wonder if anyone here has encountered something similar or has a solution. The Problem: I have enabled the double opt-in setting i read more
0 upvote
4 Replies
September 05, 2023 12:48
Hi, again @franksteiner79 well, the Hubspot forms are recognized as trackers by adblockers (which may not be the case but they are still tagged more
KHanold on August 23, 2023
Essentially the title. I'd like to start a reengagement campaign that asks contacts if their information is correct/give them the option to update it as a CTA. This was suggested as an example HubSpot article so I assumed they had the capability t read more
0 upvote
3 Replies
Hall of Famer | Partner
August 23, 2023 12:59
Hi @KHanold , Not directly, you would have to link to a page that features a contact form which these contacts would then submit. The more
udimailig1 on August 21, 2023
Hi everyone, new to the Hubspot community 👋 A bit of context: My organization has been using Hubspot primarily for sales/deal tracking with a large bulk of our CRM consisting of US, Canada and EU contacts imported from as cold l read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
August 21, 2023 12:18
Hi @udimailig1 , Of course, happy to help! I'm not familiar with the Canadian market but I'd probably start by getting offers/quotes more
RMarks15 on August 10, 2023
We have a form currently created where members can subscribe to our emails on a form, but select which prefernces they wish to recive. We have notced we have a long list of members that have not selected a preference at all as this is not mandatory. read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 10, 2023 10:32
Hi @RMarks15 , If these are subscription checkboxes (as part of the GDPR forms consent notice block), it's not possible to make it mandatory more
bsanders3 on August 01, 2023
Hi All, We use OneTrust banners. Hubspot cookies scan properly, but continue to load even though they should be blocked. We block all until consent. Anyone have experience getting these cookies to not load until consent? Thanks!
0 upvote
2 Replies
August 01, 2023 11:20
Appreciate it. I have reached to both Hubspot and One Trust and they both just forward support documents to me. No practical help. Your answer is more
MRaghuvanshi on June 19, 2023
Hi, I am completely new to HubSpot. I know a little bit of css. I have been wanting to reduce the size of the legal consent. I found several articles but none of them helped. Here's what I did. I cloned the theme since I can't edit it and th read more
0 upvote
2 Replies
June 20, 2023 13:30
Hi Tom, Thanks for your response. Here's the link to the LP - more
ABui4 on June 16, 2023
Hi Experts, For some reason, GDPR has been turned off on our HubSpot portal for a few years (I've just joined my team for a couple of months). Now, I'm planning to turn it on and would love to ask for some pieces of advice as well as some explan read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
June 16, 2023 04:43
Hi @ABui4 , The legal basis for data processing doesn't affect email sending at all. Only the the subscription opt-ins do: more
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