GDPR

Filter by
  • All labels
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • Free
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
BAdair7 on June 20, 2025
Hubspot support says the new HubSpot form builder only allows you to set one default privacy/consent text for all forms, and this text cannot be customized per individual form or brand via the standard Data privacy options field. To show brand-sp read more
0 upvote
1 Reply
Hall of Famer | Partner
June 20, 2025 16:46
Hi @BAdair7 , I agree. The best place for these kinds if requests, monitored by the product team is the ideas section of the community: https...read more
Solved
ACutting on June 02, 2025
New Hubspot user working on implementation at a B2B company that sells globally. I'd like to add the privacy element to our forms, but only deisplay opt-in checkboxes in certain regions where it is required. This is a common feature I'm used to in o read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
June 02, 2025 12:29
@ACutting in that case, I see two options: Smart content based on the country: https://knowledge.hubspot.com/website-and-landing-pages/create-...read more
Solved
FvB on May 19, 2025
Hi all, I need to make some adjustments to our settings, but I get this notification in the Data Privacy & Consent section of Hubspot: To change these settings, you need access. Ask an admin to update your permissions. My admin can't fin read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
May 19, 2025 04:51
Hi @FvB , These settings typically require "Account Access" permissions. Can you check if it works with those assigned? Best regards
Solved
TLarson3 on May 08, 2025
Hey there everyone! Question regarding the Hubspot out-of-the-box double opt in: If I have a subscription link in my email footer (so to the preference center) and I have the double opt-in feature "ON" I don't understand what happens to people read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
May 08, 2025 16:10
@TLarson3 the subscription confirmation link is the link that is behind the email confirmation button and takes you to the "Thank you for your conf...read more
Solved
DarceeCaron on April 04, 2025
I'm trying to reconfigure our team's HS setup and user permissions to control who is able to download reports/forms that contain sensitive data (mostly personal identification information). I've seen that with setting permissions, it's possible to j read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 04, 2025 05:41
Hi @DarceeCaron , There are different ways to approach this. For one, you can set on a report level who has access under Menu > Reporting &...read more
Solved
TWeeks on March 14, 2025
What is the official way to invite business partners into a newsletter? How can we send them a very customized opt-in email to invite them to be part of a newsletter of important information that they need to know. Is there an official way to do thi read more
Accepted solution
Hall of Famer | Partner
March 14, 2025 07:44
Hi @TWeeks , Generally, there's this catch 22 of an opt-in email requiring a legal basis that you are just abou to obtain. Technically, if the...read more
Solved
SophieKloten on February 20, 2025
Hello everyone, I would like to have an option to subscribe to the newsletter in our contact form. This means that only if users activate the checkbox “Yes, I would like to receive the newsletter” at the end of the form, the Double Opt In email read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
February 20, 2025 06:50
Hi @SophieKloten , This would require setting up a double opt-in process from scratch – deactivating the system double opt-in, creating workfl...read more
Solved
DJames79 on February 18, 2025
How can we reduce the amount of text and three tick boxes for our new forms. We seem to have a lot of text and three tick boxes appear in our forms with the GDPR turned on. Is this normal? We wish to collect 'consent' to market to people and 'notif read more
0 upvote
7 Replies
Accepted solution
Participant | Gold Partner
February 18, 2025 12:46
So, to reduce the text (i.e., the amount of copy), you can manage that inside of your Settings. This is the "default consent option" and can be adjus...read more
Solved
Stephan_M2BC on February 14, 2025
Hallo, über eine Automatisierung erstelle ich einen neuen Kontakt in HubSpot, der über ein LinkedIn-Formular kommt. Da dieser nicht über eine Seite bzw. ein Formular auf unserer Website kommt, wird keine automatische Opt-in-E-Mail gesendet. read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
February 16, 2025 07:22
@Stephan_M2BC dafür müsstest du vereinfacht gesagt den System Double Opt-in abschalten, den Prozess vollständig selbst konfigurieren (mit Workflow ...read more
thijswebwonders on February 12, 2025
We've implemented consentmode V2 in Google tagmanager in combination with HubSpots Cookiebanner on 3 different websites (non HubSpot hosted). The website code, settings in HubSpot and GTM are exactly the same. On two sites this works perfect. In GT read more
HubSpot Alumni
February 12, 2025 18:23
Hey @thijswebwonders , thank you for posting in our Community! If the consent update works on two sites but not the third, it could be a tim...read more
Solved
KP91 on February 10, 2025
Hello swarm intelligence! We use 3rd party webinar software, not the Hubspot Webinar tool (unfortunately, due to budgeting we only have the starter version). Now, If people register for a webinar via the 3rd party software and I then import thos read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
February 10, 2025 10:30
Hi @KP91 , When you can email these contacts after a webinar depends on a few things – the exact consent notice people confirm when registerin...read more
Solved
NexLaunch on February 06, 2025
Hi everyone, I'm reaching out to see if you can help me out. I've enabled the consent mode and the consent banner is already showing, but a piece of "content" related to Cookie Configuration stays up in my website and I don't know how to get rid of read more
0 upvote
1 Reply
Accepted solution
Community Manager
February 06, 2025 11:46
Hey, @NexLaunch 👋 Welcome to the community. Thanks for your question! When I jump over to your page, I am able to accept cookies and have the...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.