GDPR

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Résolues
LBrown13 le Avril 19, 2024
Do I add cookie banners to all of our website pages? Will it ask visitors for consent again during the same website session if they click on another page? Also, do I need to embed the cookie code?
0 Mention J'aime
1 Réponse
Solution Acceptée
Conseiller clé
Avril 19, 2024 09:04
@LBrown13 wrote: Do I add cookie banners to all of our website pages? Will it ask visitors for consent again during the same website session if...Lire la suite
Résolues
AymanMn le Septembre 18, 2023
Hello Allemal, I would like to know if it's possible to have only one subscription type on the hubspot portal and to disable all the other. I created one 'general communication' but I still have the oneToOne subscription communication and it w Lire la suite
2 Mentions J'aime
4 Réponses
Solution Acceptée
Conseiller clé | Partenaire solutions Diamond
Septembre 18, 2023 11:18
Hello @AymanMn If you archive or delete this subscription type HubSpot will automatically recreate it as It helps HubSpot to log emails that ...Lire la suite
AymanMn le Septembre 14, 2023
Hello, When my contacts are subscribed to a subscription mail type the property 'opted-out of mail:'   doesn't display false (the value is an 'empty' line). look the attachtment. Does any have a solution to my issue ? Rega Lire la suite
0 Mention J'aime
2 Réponses
Participant
Septembre 15, 2023 04:05
Hello, First of all, Thank you for your swift answer. Then, I did opted out myself as user and it has displayed true for the 'opted-our for ...Lire la suite
cindywang le Mars 08, 2023
How can I insert multiple GDPR consent checkboxes in one form? The form is for a joint event with partners.
0 Mention J'aime
1 Réponse
Guide | Partenaire solutions Platinum
Mars 08, 2023 09:30
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...Lire la suite
Résolues
Tobias_BER le Janvier 13, 2023
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' Lire la suite
0 Mention J'aime
7 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 16, 2023 04:11
Hi @Tobias_BER , This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...Lire la suite
Résolues
JHolinski le Novembre 22, 2022
We use HubSpot soley for email marketing, and currently have a separate CRM system. This means we have to manually control contacts who have unsubscribed from emails via HubSpot and make sure they are marked as unsubscribed in our CRM. However, as Lire la suite
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Novembre 22, 2022 09:26
Hi @JHolinski , Yes, HubSpot automatically excludes unsubscribed contacts from all emails sends (with the exception of transactional emails). ...Lire la suite
Résolues
DoroK le Octobre 31, 2022
Hi there, we are using the Hubspot Website Manager to build a relatively simple website. In order to comply with the new GDPR laws in Europe we want to disable Google Fonts from loading on our pages. In order to do so I have switched the de Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 31, 2022 15:16
Hi @DoroK , This reply by @Anton in the German community might help you: https://community.hubspot.com/t5/Marketing-Hub-Fragen-Tipps/Einsat...Lire la suite
Résolues
courtgoes le Août 09, 2021
Is there a way to create a form on a landing page whereby customers who want to sign up have control over the type of information they get sent? We use Hubspot CRM and pay for Marketing Starter, but it seems the only way to do this is to upgrade Lire la suite
1 Mention J'aime
9 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Août 09, 2021 23:58
Hi @courtgoes , Why not work with the default default subscription preference page? That's what I'd recommend here. When a recipient navigates...Lire la suite
Résolues
rinkjuliane le Janvier 15, 2021
Hi, so here is what happen: We created a new HubSpot account and imported our contact. With the switch to a new system we wanted to clear our contact data and therefore send them a markting email before we turned on the GDPR and DOI proc Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 15, 2021 05:59
Hi @rinkjuliane , It looks like this contact has opted out portal wide and is not eligible to receive any email at all (except for emails sent...Lire la suite
Résolues
JHendriks le Décembre 29, 2020
Is GDPR consent tracking available for non-hubspot forms? And how can I set that up?
1 Mention J'aime
4 Réponses
Solution Acceptée
Conseiller clé | Partenaire solutions Diamond
Janvier 05, 2021 05:02
Hello @JHendriks , The GDPR consent tracking is not available for non-Hubspot forms, but you can copy the consent then past in your other for...Lire la suite
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