GDPR

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Solved
AymanMn on September 18, 2023
Hello Allemal, I would like to know if it's possible to have only one subscription type on the hubspot portal and to disable all the other. I created one 'general communication' but I still have the oneToOne subscription communication and it w read more
1 upvote
4 Replies
Accepted Solution
Key Advisor | Diamond Partner
September 18, 2023 11:18
Hello @AymanMn If you archive or delete this subscription type HubSpot will automatically recreate it as It helps HubSpot to log emails that ...read more
AymanMn on September 14, 2023
Hello, When my contacts are subscribed to a subscription mail type the property 'opted-out of mail:'   doesn't display false (the value is an 'empty' line). look the attachtment. Does any have a solution to my issue ? Rega read more
0 upvote
2 Replies
Participant
September 15, 2023 04:05
Hello, First of all, Thank you for your swift answer. Then, I did opted out myself as user and it has displayed true for the 'opted-our for ...read more
cindywang on March 08, 2023
How can I insert multiple GDPR consent checkboxes in one form? The form is for a joint event with partners.
0 upvote
1 Reply
Top Contributor | Platinum Partner
March 08, 2023 09:30
Hi, @cindywang , I have a couple of quick suggestions: Option 1: update the existing GDPR notice for that very form to include the partner na...read more
Solved
Tobias_BER on January 13, 2023
Hi, I am using HubSpot Marketing Hub Starter for my business. I have created a landing page with a contact form. Very basic. Name, phone, email, message. That's it. After sending the form, I would like to send an 'Thanks for your enquiry, we' read more
0 upvote
7 Replies
Accepted Solution
Hall of Famer | Partner
January 16, 2023 04:11
Hi @Tobias_BER , This is a coincidence – I just tested this again to be 100% sure HubSpot hasn't change this. A form submission without an ema...read more
Solved
JHolinski on November 22, 2022
We use HubSpot soley for email marketing, and currently have a separate CRM system. This means we have to manually control contacts who have unsubscribed from emails via HubSpot and make sure they are marked as unsubscribed in our CRM. However, as read more
Accepted Solution
Hall of Famer | Partner
November 22, 2022 09:26
Hi @JHolinski , Yes, HubSpot automatically excludes unsubscribed contacts from all emails sends (with the exception of transactional emails). ...read more
Solved
DoroK on October 31, 2022
Hi there, we are using the Hubspot Website Manager to build a relatively simple website. In order to comply with the new GDPR laws in Europe we want to disable Google Fonts from loading on our pages. In order to do so I have switched the de read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
October 31, 2022 15:16
Hi @DoroK , This reply by @Anton in the German community might help you: https://community.hubspot.com/t5/Marketing-Hub-Fragen-Tipps/Einsat...read more
Solved
courtgoes on August 09, 2021
Is there a way to create a form on a landing page whereby customers who want to sign up have control over the type of information they get sent? We use Hubspot CRM and pay for Marketing Starter, but it seems the only way to do this is to upgrade read more
1 upvote
9 Replies
Accepted Solution
Hall of Famer | Partner
August 09, 2021 23:58
Hi @courtgoes , Why not work with the default default subscription preference page? That's what I'd recommend here. When a recipient navigates...read more
akubrin on February 07, 2021
Hello HS experts, I have an externally hosted website, and I'm trying to set up a cookie banner that controls cookie behavior in a way that is transparent and sensible to site visitors. I want the banner to have Accept, Reject, and Settings buttons read more
0 upvote
4 Replies
Participant
February 14, 2021 18:12
Hi @PamCotton , I was referring to the following code for a cookie settings button: <!-- Start of HubSpot code snippet --> <button typ...read more
Solved
rinkjuliane on January 15, 2021
Hi, so here is what happen: We created a new HubSpot account and imported our contact. With the switch to a new system we wanted to clear our contact data and therefore send them a markting email before we turned on the GDPR and DOI proc read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 15, 2021 05:59
Hi @rinkjuliane , It looks like this contact has opted out portal wide and is not eligible to receive any email at all (except for emails sent...read more
jobfounda on December 29, 2020
Hi there, I have the following situation: A WordPress website using Hubspot forms and a cookie consent from Cookiebot loaded via GTM. I've installed GTM via the Site Kit plugin (this method of installing doesn't provide me with a read more
3 upvotes
6 Replies
Participant
April 27, 2023 14:23
@jobfounda did you manage to find a solution for this? I am facing the same issue.
Solved
JHendriks on December 29, 2020
Is GDPR consent tracking available for non-hubspot forms? And how can I set that up?
1 upvote
4 Replies
Accepted Solution
Key Advisor | Diamond Partner
January 05, 2021 05:02
Hello @JHendriks , The GDPR consent tracking is not available for non-Hubspot forms, but you can copy the consent then past in your other for...read more
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