GDPR

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this-is-robert en Marzo 19, 2024
For a variety of reasons, I require unique double opt-ins for each of my subscription types, which isn't an issue as I can manage this through a workflow. However, my challenge lies in creating custom footers for all my emails. When HubSpot' Leer más
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4 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Marzo 19, 2024 05:10
@this-is-robert you're correct. What you're trying to do is currently not possible. It's not possible to create links that would only unsubscri...Leer más
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TexasYes en Octubre 03, 2023
I have a website that is hosted on SquareSpace. We've added the HubSpot analytics tracking code to every page so that we get the data into HubSpot analytics. Does anyone know if there is a way to activate the cookie policy - perhaps a seperate cooki Leer más
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2 Respuestas
Accepted Solution
Asesor destacado | Partner
Octubre 03, 2023 12:18
Hey @TexasYes have you tried the new cookie scanner beta? It allows you to scan for third party cookies on a site in HubSpot and determine you cons...Leer más
Rebshu en Septiembre 29, 2023
Hello, I changed to the new cookie consent design yesterday and now my cookie banner looks different to how it was. Plus in the new design the "accept" text is the same colour as the background, which is a disaster. I've tried to figure this Leer más
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3 Respuestas
Administrador de la comunidad
Octubre 02, 2023 12:31
Hi @Rebshu , Fantastic, thanks for letting me know! Best, Diana
Resuelta
this-is-robert en Septiembre 27, 2023
Hello dear community 🙂 My needs I would like to have multiple newsletters. So I set up a subscription type for each one. I need a unique double-opt-in for each subscription type (German Zweckbindung is calling;) I do not want to confuse r Leer más
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Septiembre 27, 2023 09:13
Hi @this-is-robert , Are you sure that multiple separate confirmation processes are required to comply with "Zweckbildung"? It's clear that th...Leer más
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udimailig1 en Agosto 21, 2023
Hi everyone, new to the Hubspot community 👋 A bit of context: My organization has been using Hubspot primarily for sales/deal tracking with a large bulk of our CRM consisting of US, Canada and EU contacts imported from Seamless.ai as cold l Leer más
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Agosto 21, 2023 12:18
Hi @udimailig1 , Of course, happy to help! I'm not familiar with the Canadian market but I'd probably start by getting offers/quotes fro...Leer más
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ABui4 en Junio 16, 2023
Hi Experts, For some reason, GDPR has been turned off on our HubSpot portal for a few years (I've just joined my team for a couple of months). Now, I'm planning to turn it on and would love to ask for some pieces of advice as well as some explan Leer más
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4 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Junio 16, 2023 04:43
Hi @ABui4 , The legal basis for data processing doesn't affect email sending at all. Only the the subscription opt-ins do: https://knowledge....Leer más
06401 en Junio 13, 2023
Hello, Do you use Consent options in the settings? We mosty use English language so we do not need localization. Still, we have the text and setting but we always change it manually by form. I was curious that are you using this option in t Leer más
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1 Respuestas
Administrador de la comunidad
Junio 13, 2023 16:17
Hello @06401 thank you for posting in our Community! I want to share the HubSpot playbook for GDPR guidelines here and invite some of our top e...Leer más
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LDiPalma3 en Abril 20, 2023
Hi everyone, I need some help with this issue. We have created a workflow to send a whatsapp message to those who didn't show up for the call. I noticed this message in the action history: "This contact has not opted in to receive marketing Wha Leer más
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1 Respuestas
Accepted Solution
Administrador de la comunidad
Abril 20, 2023 16:03
Hi @LDiPalma3 , I hope you are doing well 😊 The ability to send WhatsApp messages is based on the WhatsApp Subscription, which we can see ...Leer más
AStoyanov en Octubre 07, 2022
Hello community, I am having an issue. I am trying to bulk opt-out manually contacts from all subscription types and update the default field "Unsubscribed from all email" so it's synced with SalesForce, but when I opt them out from Contacts &g Leer más
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8 Respuestas
Miembro
Septiembre 27, 2023 16:08
Have the same issue. Following.
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HFles en Octubre 04, 2022
Hi. I am getting questions regularly about the GDPR and how Hubspot is set up for data storage in Europe, separated from US. Would you mind explain where the data center is set up and how you secure ( in overall terms) that data is not "leaking" to Leer más
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2 Respuestas
Accepted Solution
Colaborador líder | Partner nivel Elite
Octubre 29, 2022 15:54
@HFles , if you have an active HubSpot account that was not originally set up in HubSpot's EU data center, you may want to consider setting up a new...Leer más
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RKallok en Abril 20, 2022
Hello! My company does a lot of business internationally; we have GDPR and double opt-in in place. I noticed while updating some forms, there is a form element called "GDPR options" and we've been using "Legitimate interest". If we switc Leer más
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Abril 20, 2022 13:21
Hi @RKallok , I'll preface my reply by saying that it does not constitute legal advice. You should always consult a legal professional when in...Leer más
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auderli-al en Abril 06, 2022
We are making some changes to our Cookie policy text and I noticed that we had written the following (as advised by our lawyers) Cookie name: hubspotutk Purpose (shortened): ... The cookies collect information in a way that does not directly ide Leer más
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1 Respuestas
Accepted Solution
Administrador de la comunidad
Abril 07, 2022 06:30
Hi @auderli-al , Thank you for reaching out to the Community! You could consider using the official definition of this cookie which you can ...Leer más
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