GDPR is enabled and the checkbox to communicate has been added to all forms (consent checkbox for communications, form submit as consent to process). It seems to make sense to toggle OFF the "Set contacts created as marketing contacts" on the f read more

For a variety of reasons, I require unique double opt-ins for each of my subscription types, which isn't an issue as I can manage this through a workflow. However, my challenge lies in creating custom footers for all my emails. When HubSpot' read more

I have a website that is hosted on SquareSpace. We've added the HubSpot analytics tracking code to every page so that we get the data into HubSpot analytics. Does anyone know if there is a way to activate the cookie policy - perhaps a seperate cooki read more

Hello, I changed to the new cookie consent design yesterday and now my cookie banner looks different to how it was. Plus in the new design the "accept" text is the same colour as the background, which is a disaster. I've tried to figure this read more

Hello dear community 🙂 My needs I would like to have multiple newsletters. So I set up a subscription type for each one. I need a unique double-opt-in for each subscription type (German Zweckbindung is calling;) I do not want to confuse r read more

Hi everyone, new to the Hubspot community 👋 A bit of context: My organization has been using Hubspot primarily for sales/deal tracking with a large bulk of our CRM consisting of US, Canada and EU contacts imported from Seamless.ai as cold l read more

Hi Experts, For some reason, GDPR has been turned off on our HubSpot portal for a few years (I've just joined my team for a couple of months). Now, I'm planning to turn it on and would love to ask for some pieces of advice as well as some explan read more

Hello, Do you use Consent options in the settings? We mosty use English language so we do not need localization. Still, we have the text and setting but we always change it manually by form. I was curious that are you using this option in t read more

Hi everyone, I need some help with this issue. We have created a workflow to send a whatsapp message to those who didn't show up for the call. I noticed this message in the action history: "This contact has not opted in to receive marketing Wha read more

Hello community, I am having an issue. I am trying to bulk opt-out manually contacts from all subscription types and update the default field "Unsubscribed from all email" so it's synced with SalesForce, but when I opt them out from Contacts &g read more

Hi. I am getting questions regularly about the GDPR and how Hubspot is set up for data storage in Europe, separated from US. Would you mind explain where the data center is set up and how you secure ( in overall terms) that data is not "leaking" to read more

Hello! My company does a lot of business internationally; we have GDPR and double opt-in in place. I noticed while updating some forms, there is a form element called "GDPR options" and we've been using "Legitimate interest". If we switc read more