What is the official way to invite business partners into a newsletter? How can we send them a very customized opt-in email to invite them to be part of a newsletter of important information that they need to know. Is there an official way to do thi read more
Hi @TWeeks ,
Generally, there's this catch 22 of an opt-in email requiring a legal basis that you are just abou to obtain. Technically, if the...read more
Hello, I have added in all our Hubspot landing pages the acceptance of the reception of our emails, for people to receive our content. When someone has already declined the preferences, but that same person comes back to our pages and selects th read more
Hello! Is there any way to customize the appearance of a cookie banner beyond the options we get in the built-in banner editor? The main change I want to apply is the ability to add images to spice up the banner a bit more. Is it possible to do with read more
Hubspot cookie banners for the most part you will find are very basic with regards to customizations. It is possible Hubspot may offer further custom...read more
Hi all, I am brand new to HubSpot, and I am coming from a Marketo background. Does anyone have information on how HubSpot handles consent when multiple forms are submitted over time? The scenario: - A contact submits a form and does not che read more
Hi, Once a person has opted in, i.e., checked the consent text, he will remain this way until he is opted out. There is no time limitation, though. I...read more
GDPR is enabled and the checkbox to communicate has been added to all forms (consent checkbox for communications, form submit as consent to process). It seems to make sense to toggle OFF the "Set contacts created as marketing contacts" on the f read more
Hi @DasprezK ,
The consent to communicate is stored under "Subscriptions", not under "Contact properties", when you set up workflow enrollment...read more
For a variety of reasons, I require unique double opt-ins for each of my subscription types, which isn't an issue as I can manage this through a workflow. However, my challenge lies in creating custom footers for all my emails. When HubSpot' read more
@this-is-robert you're correct. What you're trying to do is currently not possible. It's not possible to create links that would only unsubscri...read more
I have a website that is hosted on SquareSpace. We've added the HubSpot analytics tracking code to every page so that we get the data into HubSpot analytics. Does anyone know if there is a way to activate the cookie policy - perhaps a seperate cooki read more
Hey @TexasYes have you tried the new cookie scanner beta? It allows you to scan for third party cookies on a site in HubSpot and determine you cons...read more
Hello, I changed to the new cookie consent design yesterday and now my cookie banner looks different to how it was. Plus in the new design the "accept" text is the same colour as the background, which is a disaster. I've tried to figure this read more
Hello dear community 🙂 My needs I would like to have multiple newsletters. So I set up a subscription type for each one. I need a unique double-opt-in for each subscription type (German Zweckbindung is calling;) I do not want to confuse r read more
Hi @this-is-robert ,
Are you sure that multiple separate confirmation processes are required to comply with "Zweckbildung"? It's clear that th...read more
Hi everyone, new to the Hubspot community 👋 A bit of context: My organization has been using Hubspot primarily for sales/deal tracking with a large bulk of our CRM consisting of US, Canada and EU contacts imported from Seamless.ai as cold l read more
Hi Experts, For some reason, GDPR has been turned off on our HubSpot portal for a few years (I've just joined my team for a couple of months). Now, I'm planning to turn it on and would love to ask for some pieces of advice as well as some explan read more
Hi @Albus_Bui ,
The legal basis for data processing doesn't affect email sending at all. Only the the subscription opt-ins do: https://knowle...read more
Hello, Do you use Consent options in the settings? We mosty use English language so we do not need localization. Still, we have the text and setting but we always change it manually by form. I was curious that are you using this option in t read more
Hello @06401 thank you for posting in our Community!
I want to share the HubSpot playbook for GDPR guidelines here and invite some of our top e...read more