Hi All. Our leadership recently starting using Zoominfo for leads, and I wanted to confirm whether HubSpot as a platform supports sending emails in compliance with CAN-SPAM guidelines. I am well aware of these guidelines and what they entail, but w read more
Hi, I'm trying to find a way of reaching out to our non-marketing contacts to see if they would consent to opting into our marketing emails going forward (under PECR regulations). I've created an email template ready to go, but am not able to se read more
Hi @CraigEvans ,
Marketing contact status doesn't have to do anything with a legal basis to send emails. Marketing contact status is a billin...read more
Hello Community, I hope this message finds you well. Our organization is at the exciting stage of implementing our email marketing strategy using HubSpot. We understand the paramount importance of adhering to GDPR guidelines and want to ensure th read more
Hello dear community 🙂 My needs I would like to have multiple newsletters. So I set up a subscription type for each one. I need a unique double-opt-in for each subscription type (German Zweckbindung is calling;) I do not want to confuse r read more
Hi @this-is-robert ,
Are you sure that multiple separate confirmation processes are required to comply with "Zweckbildung"? It's clear that th...read more
we have a partition with 3 countries/language, trying to activate the resubscription email. but the email only seem to work in 1 language and adress...what to do here?
Hi @TFalk ,
Similar to the default double opt-in email in HubSpot, there is only one variation of this email. It's a current limitation of the...read more
We use HubSpot soley for email marketing, and currently have a separate CRM system. This means we have to manually control contacts who have unsubscribed from emails via HubSpot and make sure they are marked as unsubscribed in our CRM. However, as read more
Hi @JHolinski ,
Yes, HubSpot automatically excludes unsubscribed contacts from all emails sends (with the exception of transactional emails). ...read more
If a subscription is archived and then unarchived , will the contact records who previously had the subscription show once again as subscribed? In other words, does archiving a subscription type preserve the opt-in status of contacts to the read more
@Otterbot I just tested this in my demo account and it appears that the subscription type will stay with the contact regardless of if it archived ...read more
Hello together, we would like to offer a whitepaper download on our landingpages. In addition, we would like to include the option for a marketing consent with a checkbox. As far as I know, we need a seperate marketing consent in addition. If it i read more
Hi @janquast ,
Great questions! I'll preface this by saying that this post does not constitute legal advice – some of your questions you would...read more
Hello again,
so here is my next question about opt-in emails. Is it possible to create more than one opt-in email, e.g. for different designs or different languages? In the documentation or directly in the tool, I can't find any possibility. T read more
I’m trying to get my head around contacts being subscribed to marketing content. I understand they need to be “Marketing contacts” which they are, but I still struggle with understanding how a contact can become “subscribed” to email communication. read more
Hi @arekzakonek ,
that's correct, that information is stored in the property 'Marketing Status'. By including that property in a list, you're...read more