GDPR

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Solved
NCluck1 on January 21, 2025
Hi All. Our leadership recently starting using Zoominfo for leads, and I wanted to confirm whether HubSpot as a platform supports sending emails in compliance with CAN-SPAM guidelines. I am well aware of these guidelines and what they entail, but w read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
January 21, 2025 12:49
Hi @NCluck1 , You can find HubSpot's acceptable use policy here: https://legal.hubspot.com/acceptable-use " Bulk email is spam when it...read more
Solved
CraigEvans on September 19, 2024
Hi, I'm trying to find a way of reaching out to our non-marketing contacts to see if they would consent to opting into our marketing emails going forward (under PECR regulations). I've created an email template ready to go, but am not able to se read more
Accepted solution
Hall of Famer | Partner
September 19, 2024 11:14
Hi @CraigEvans , Marketing contact status doesn't have to do anything with a legal basis to send emails. Marketing contact status is a billin...read more
Solved
NVeli on July 30, 2024
Our website is hosted on Webflow, with Webflow forms that send information to HubSpot for CRM via Make (formerly Integromat). We manage cookies using Cookie Information, which is implemented via GTM. Everything is functioning well. My question is: H read more
Accepted solution
Thought Leader | Platinum Partner
July 30, 2024 05:53
Hey @NVeli The best way to do this would be through the cookie banner api . This would require some custom coding however. This is the only way to...read more
Solved
VShevchenko on April 04, 2024
Is it possible to create a form without a cookie? Hubspot scripts create cookies and my form is not displayed on the site until the user accepts the cookie
0 upvote
2 Replies
Accepted solution
Contributor | Gold Partner
April 05, 2024 05:35
Hello @VShevchenko ! If you are using a different website CMS like Wix, you can display their form and then connect that form to HubSpot so that wh...read more
Solved
Juliaaa on April 20, 2023
Is there a way to customize the cookie banner design? For example, having a different button shape (add more radius). I know there's a post about customizing the cookie banner but HubSpot seems to have changed a little bit and I am not sure if read more
Accepted solution
Member
April 26, 2023 13:20
Yes, it is possible to customize the cookie banner design in HubSpot to implement a different button shape with more rounded corners. Here are the st...read more
ABarone on July 08, 2022
Following the sentence of the Italian privacy guarantor which establishes the illegality in the transfer of personal data to the USA by Google Analytics, we wondered what type of processing takes place with the personal data of the contacts uploaded read more
0 upvote
1 Reply
Community Manager
July 11, 2022 18:16
Hi @ABarone , Thanks for reaching out! You can find this information in your portal by following this article . I wanted to ...read more
Solved
CMarritt on May 05, 2022
Basic details Wordpress Website CookieBot implemented using WP plugin HubSpot forms added using Shortcodes & HS plugin GTM is installed but neither HS or CookieBot is implemented via GTM - only plugins The issue CookieBot is blocking read more
0 upvote
11 Replies
Accepted solution
Contributor
July 13, 2023 11:17
I found the email, I've added a link at the bottom to the video they sent me as well. Fingers crossed! Go to Tools > Plugin File Editor Se...read more
Solved
SBönninger on August 24, 2021
Hi Community In my cookie pop-up when you go to settings, all cookies except the first one (required) are not actvitated by default (pls. see pictures below). How can I change this? I mean, no one goes on a website and manually activates all cookie read more
0 upvote
2 Replies
Accepted solution
Community Manager
August 25, 2021 17:26
Hello @SBönninger , thank you for providing more information, I was able to check with our team that currently If your business has a presence i...read more
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