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  • KiraNo on September 16, 2021
    0 upvotes
    0 Replies
    Hello all, I have the following setup: Wordpress website with borlabs plugin for consent management Hubspot Forms as an essential cookie. Usecase: I want to show a specific hubspot audience ads - gdpr compliant. How can I pass the bo...
  • Solved
    Mainata on September 10, 2021
    0 upvotes
    1 Replies
    Hello again, so here is my next question about opt-in emails. Is it possible to create more than one opt-in email, e.g. for different designs or different languages? In the documentation or directly in the tool, I can't find any possibility. T...
    Community Manager
    September 13, 2021 01:35
    Hi @Mainata Thank you for reaching out. This is not possible at this stage to have the opt in email in multiple languages, however I ...
  • Mainata on September 09, 2021
    0 upvotes
    2 Replies
    Hello folks, is there anyone who knows about the double opt-in emails in HubSpot? How can you create it and how can you manage them? Please do not refer to this page https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails ...
    Contributor | Diamond Partner
    September 12, 2021 23:41
    Hi @PamCotton , thank you for your support! I have the following question for the experts. Is there a possibility to have more than one double-opt...
  • KvanBeers on September 08, 2021
    1 upvotes
    2 Replies
    Hi HubSpotters, Hoping to gain some insights here. I'm stuck with the following situation: Our client is using an external cookiebanner. That works fine for their external non-HubSpot pages. Once someone accept the cookies, HubSpot (an...
    Recognized Expert | Partner
    September 10, 2021 05:41
    Thanks @natsumimori Hey @KvanBeers Have you looked into disabling the tracking via hubspot, then enabling using the banner?
  • wlee168 on September 08, 2021
    0 upvotes
    1 Replies
    We have a custom form where users can update some of their email preferences. Any subscriptions left unticked (hidden or visible), the user will be fully opted out of automatically. Currently, when users submit this form, their subscription his...
    Community Manager
    September 09, 2021 01:11
    Hi @wlee168 Thank you for reaching out. I'm not sure I undersand fully what is happening - do you mean some contacts still receive em...
  • KKvistgaard on August 31, 2021
    0 upvotes
    3 Replies
    Hi there I am trying to set up a GTM container where tags get fired in accordance with the consent given via the Hubspot consent banner. I have done this many times with cookie management platforms (Cookiebot, Cookieinformation etc.) without ...
    Member
    September 07, 2021 14:11
    Please disregard this post. Subdomains are hosted in Hubspot but main domain is external - so I wont be able to implement GTM via Hubspot in terms of...
  • Solved
    SBönninger on August 24, 2021
    0 upvotes
    2 Replies
    Hi Community In my cookie pop-up when you go to settings, all cookies except the first one (required) are not actvitated by default (pls. see pictures below). How can I change this? I mean, no one goes on a website and manually activates all cookie...
    Participant
    August 26, 2021 07:48
    Thank you @PamCotton for your detailed and quick answer. Kindly, Sandra
  • Solved
    torverner on August 18, 2021
    0 upvotes
    1 Replies
    Hello! New to hubspot here 🙂 Today I founded out the cookies banner on mobile having a little issue that needing to be fixed, the chat bouble are in fact covering the accept / reject button. Been looking thorught the control panel, and cannot...
    Top Contributor | Diamond Partner
    August 19, 2021 07:08
    Hi @torverner , We experienced a similar problem with one of our clients a few months ago. The simplest solution is to use CSS to shift your c...
  • AlexPE on July 30, 2021
    0 upvotes
    1 Replies
    Hello everyone, we are currently looking to use the HubSpot cookie-banner for our website. Unfortunately we noticed that the adblockers keep blocking the hubspot snippet which would show the cookie banner. How have you solved this probl...
    Community Manager
    August 01, 2021 23:40
    Thank you for your post @AlexPE . I believe that's the expected behaviour if a visitor uses ad-blocker, but let me tag in Community top contribut...
  • Solved
    Alan-Wine-Fan on July 24, 2021
    0 upvotes
    1 Replies
    Hi all, I don't have a security background or much IT experience, so please help me out here! In answering my IT owner colleague "What classification of data will reside in HubSpot?" - the answer I might assume is all of the following -- "Typicall...
    Most Valuable Member
    July 25, 2021 01:49
    Hi @Alan-Wine-Fan , This might be the information you're looking for: HubSpot Security Program The page contains information on applic...
  • AlexandreCaruso on July 12, 2021
    0 upvotes
    2 Replies
    I created an app that users register. What are the risks of importing leads with the automate.io service without opt-in into HB instead of writing the leads directly with an opt-in form? When I send to imported contacts (came from importation, not a...
    Top Contributor | Diamond Partner
    July 14, 2021 01:10
    Hi @AlexandreCaruso , Yep so as long as they have consent from such app users it is fine. This is the different types of consent: ...
  • seanearley on July 09, 2021
    0 upvotes
    1 Replies
    Based on your GDPR page, Hubspot is still basing its compliance on Privacy Sheild. https://www.hubspot.com/data-privacy/gdpr/product-readiness Unfortunately, as of July 2020, Privacy Shield was declared void and has not been updated. ...
    Community Manager
    July 20, 2021 07:48
    Hi @seanearley , Thank you for reaching out. Based on our Customer Terms of Service and Data Processing Agreement , HubSp...
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