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GDPR

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Solved

Miikkamaegla on February 24, 2024

HubSpot – CRM WordPress plugin consent.

Hello, The https://wordpress.org/plugins/leadin/ plugin seems to not listen to any Cookie prefencens. How can it be setup to not use cookies or to have it understand if a site has CookieInformation or CookieBot? Or is there no possible way read more

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BérangèreL

Community Manager

April 22, 2024 08:31

Hi @Miikkamaegla , Thank you for your patience and the additional information! I'd like to share these articles that might be of interest: - C...read more

SKovalenko7 on May 24, 2023

Hubspot Cookie banner

Help please how can i disable hubspot cookie banner https://js-eu1.hs-banner.com/v2/25700451/banner.js On my web-site https://limeup.io/ this script i have in code but i can not disable it from Hubspot account in crm

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SKovalenko7

Member

May 30, 2023 09:46

But i dont have it here now in my account and script yet i have in my site

Solved

ChrisBy on May 23, 2023

Unsubscribed and rejected emails

does the free hubspot plan recognise previously unsubscribed emails on subsequent mailouts... and what about rejected email addresses?

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karstenkoehler

Hall of Famer | Partner

May 24, 2023 00:18

Hi @ChrisBy , What do you mean when you say "recognise"? In the free HubSpot email tool, contacts can partially unsubscribe (from select...read more

Solved

YMousavi on April 03, 2023

How to make hubspot script on wordpress GDPR compliant

Hi All we recently started to use a plugin for making our site GDPR compliant regarding storing cookies: https://www.webtoffee.com/product/gdpr-cookie-consent/ and what this plugin does is that it blocks any third party script on the website that read more

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YMousavi

Participant

April 05, 2023 13:46

I provide the below code for anyone who want to do the same thing related to GDPR Cookie Consent Plugin . first of all you should add the following ...read more

Solved

FrankWL on December 05, 2022

Hide and show content based on the visitor's cookie consent

How can I show content (e.g. a message) when a visitor has NOT given the appropriate cookie consent? We are using the HubSpot Cookie manager. When loading the page https://www.taipanconsulting.de/wie-viel-wird-mich-hubspot-kosten (password read more

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Mike_Eastwood

Key Advisor | Gold Partner

December 06, 2022 14:33

Hi @FrankWL The cookies are "first party" cookies so you should be able to build a Drag and Drop Module that fishes for the Cookie and sho...read more

Solved

CCordell on December 17, 2021

Does Hubspot keep a record of contact deletion?

Hello, I am looking for a way to demonstrate that we are deleting contacts from our hubspot, to ensure compliance with GDPR. The main function of the recycle bin seems to be to enable a user to restore a contact. What I would like to be able read more

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karstenkoehler

Hall of Famer | Partner

December 17, 2021 06:22

Hi @CCordell , In addition to the regular contact deletion, there is also a so-called GDPR delete in HubSpot. In HubSpot, GDPR deleti...read more

Solved

ALarge on June 08, 2021

marketing emails not going to signed up contacts - what to do?

Hi all. I am very new to CRM and am using Hubspot for my charity, to improve our marketing and communication. I recently sent a newsletter to the contacts that have signed up to our newsletter, but only 40% of them recieved it. The remaining 60% ha read more

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karstenkoehler

Hall of Famer | Partner

June 08, 2021 10:43

Hi @ALarge , There are two features that could cause this. Could you share a screenshot of the notice? The first one could be the GDPR ...read more

Solved

FF2 on March 29, 2021

Disable all cookies set by hubspot

Hello, I am using Hubspot for Woocommerce on my Worpdress site and wonder how I can disable all cookies set by hubspot? I don't need them on my site... Kind regards, Felix

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karstenkoehler

Hall of Famer | Partner

March 30, 2021 00:32

Hi @FF2 , You can deactivate cookies on some or all pages by adding a new policy under Settings > Privacy & Consent > Cookies ....read more

Solved

Samb1111 on November 25, 2020

Opt-Out Customers not showing in Opt-Out column

I have manually opted out several contacts on our database but when I view them in the contacts list (as shown below) only a handful of clients are showing as opted out? Can anyone advise why this is happening and how I can rectify it? Many read more

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karstenkoehler

Hall of Famer | Partner

November 26, 2020 01:54

Hi @Samb1111 , There are multiple properties which show subscription and opt out information. If you opt out a contact of all email, then this...read more

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