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GDPR

Search GDPR for solutions or ask a question

Solved

SaferCycling on April 04, 2023

Mark unsubscribe if NOT consent to marketing

I have recently realized that the contact form I've been using for over a year has a flaw: even when contacts are asked if they consent to receive marketing email, their subscription status does not change. Virtually all of my contacts are list read more

Reply Forms

0 upvote

4 Replies

Accepted Solution

franksteiner79

Key Advisor

April 05, 2023 16:23

Hi @SaferCycling What are your GDPR portal settings and what are your GDPR settings on the form(s)? Usually consent to receive communi...read more

Solved

AprilG on March 29, 2023

Account GDPR - Capturing Marketing Contacts

Hello Community, I added the notice and consent /legitimate interest field on my form. If I set the subscription type to "Corporate news, events and offers" does this capture consent and sets my contacts as marketing contacts if they consent? Im read more

Reply Forms

0 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

March 30, 2023 00:07

Hi @AprilG , It's a bit misleading how HubSpot defines a marketing contact. "Marketing contacts" are a billing feature in HubSpot. They don'...read more

Solved

thesessions on March 15, 2023

3rd party forms and communication subscriptions (GDPR)

Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for read more

Reply Forms GDPR Integrations

0 upvote

1 Reply

Accepted Solution

Ben_M

Key Advisor

March 15, 2023 10:15

I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...read more

CMarritt on May 05, 2022

CookieBot blocking HubSpot forms from loading unless statistics accepted (using wordpress)

Basic details Wordpress Website CookieBot implemented using WP plugin HubSpot forms added using Shortcodes & HS plugin GTM is installed but neither HS or CookieBot is implemented via GTM - only plugins The issue CookieBot is blocking read more

Reply Forms Marketing

0 upvote

2 Replies

CMarritt

Contributor

May 06, 2022 12:12

Hi Kristen, Thank you for your reply! After reading through the suggested posts in seems they are referring to a HubSpot website and ours is...read more

Solved

SimonH_Demodia on January 27, 2022

Consent to process only

Hi all, We need to be able to create GDPR compliant forms that ONLY request "consent to process" and DO NOT collect marketing consent. I can't seem to see an option to do this using the standard field as it is not possible to delete everything fro read more

Reply Forms GDPR

0 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

January 27, 2022 07:28

Hi @SimonH_Demodia , You're correct, there is always going to be at least one checkbox for a subscription type (options "Consent checkbox for ...read more

Solved

janquast on November 30, 2021

Whitepaper download with DOI and marketing consent

Hello together, we would like to offer a whitepaper download on our landingpages. In addition, we would like to include the option for a marketing consent with a checkbox. As far as I know, we need a seperate marketing consent in addition. If it i read more

Reply Contacts Forms GDPR Landing Pages Lists Marketing Email

0 upvote

1 Reply

Accepted Solution

karstenkoehler

Hall of Famer | Partner

December 01, 2021 01:10

Hi @janquast , Great questions! I'll preface this by saying that this post does not constitute legal advice – some of your questions you would...read more

CMarritt on September 17, 2021

Hubspot form not loading unless counters.gif cookie accepted

Hi All! So we're having a bit of trouble with our embedded form on our website not visible until the user accepts cookies. Our CMS is Wordpress, we're using CookieBot and the forms are embedded using the hubspot plugin for Wordpress. The cooki read more

Reply Forms GDPR

0 upvote

2 Replies

CMarritt

Contributor

September 21, 2021 05:33

Hi Mia, Thank you for your reply! Yep, zero console errors. Is the same across all devices. If the Cookie counters.gif is not accepted, the f...read more

Solved

kcarey on March 24, 2021

Changing GDRP Privacy Policy Link Color

Following a few posts that seem to solve this issue, but I'm not having any luck. I'm trying to style the links to our Privacy Policy and Terms within the GDPR block. The form is embedded in a non hubspot site which I suspect to be the issue. read more

Reply Forms GDPR

1 upvote

2 Replies

Accepted Solution

kcarey

Member

March 25, 2021 08:20

I tried that before, but was unable to style the links within the form syler. I now see that you can target them afterward! Thank you!

Solved

peppereffect on November 27, 2019

HubSpot Forms not working with Cookiebot and Tag Manager

Hello all, I'm running into a really strange issue and cannot find a solution. In order to align with GDPR I'm using Cookiebot on my website, which is integrated via Google Tag Manager. I'm also using HS forms for my contact page. After the fi read more

Reply Forms

1 upvote

9 Replies

Accepted Solution

MatthewShepherd

Key Advisor

November 28, 2019 05:56

Hi @peppereffect Cookiebot is a great tool but can be tricky to get working correctly, particularly when Google Tag Manager is involved. Can...read more

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