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GDPR

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ACutting on June 02, 2025

Practical Usage of Privacy Element on Forms

New Hubspot user working on implementation at a B2B company that sells globally. I'd like to add the privacy element to our forms, but only deisplay opt-in checkboxes in certain regions where it is required. This is a common feature I'm used to in o read more

Reply Enterprise Forms GDPR

0 upvote

4 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

June 02, 2025 12:29

@ACutting in that case, I see two options: Smart content based on the country: https://knowledge.hubspot.com/website-and-landing-pages/create-...read more

Solved

DJames79 on February 18, 2025

Data Privacy - So much text and three boxes to tick

How can we reduce the amount of text and three tick boxes for our new forms. We seem to have a lot of text and three tick boxes appear in our forms with the GDPR turned on. Is this normal? We wish to collect 'consent' to market to people and 'notif read more

Reply Forms GDPR

0 upvote

7 Replies

Accepted solution

pashairshad

Participant | Gold Partner

February 18, 2025 12:46

So, to reduce the text (i.e., the amount of copy), you can manage that inside of your Settings. This is the "default consent option" and can be adjus...read more

Solved

NVeli on July 30, 2024

HubSpot, Webflow, and Cookie Information

Our website is hosted on Webflow, with Webflow forms that send information to HubSpot for CRM via Make (formerly Integromat). We manage cookies using Cookie Information, which is implemented via GTM. Everything is functioning well. My question is: H read more

Reply CRM Forms Marketing Website Pages Workaround

0 upvote

1 Reply

Accepted solution

TomM2

Thought Leader | Platinum Partner

July 30, 2024 05:53

Hey @NVeli The best way to do this would be through the cookie banner api . This would require some custom coding however. This is the only way to...read more

Solved

VShevchenko on April 04, 2024

Сreating a form without using a cookie

Is it possible to create a form without a cookie? Hubspot scripts create cookies and my form is not displayed on the site until the user accepts the cookie

Reply Forms GDPR Marketing

0 upvote

2 Replies

Accepted solution

RatulRahman

Contributor | Platinum Partner

April 05, 2024 05:35

Hello @VShevchenko ! If you are using a different website CMS like Wix, you can display their form and then connect that form to HubSpot so that wh...read more

Solved

SaferCycling on April 04, 2023

Mark unsubscribe if NOT consent to marketing

I have recently realized that the contact form I've been using for over a year has a flaw: even when contacts are asked if they consent to receive marketing email, their subscription status does not change. Virtually all of my contacts are list read more

Reply Forms

0 upvote

4 Replies

Accepted solution

franksteiner79

Recognized Expert

April 05, 2023 16:23

Hi @SaferCycling What are your GDPR portal settings and what are your GDPR settings on the form(s)? Usually consent to receive communi...read more

Solved

AprilG on March 29, 2023

Account GDPR - Capturing Marketing Contacts

Hello Community, I added the notice and consent /legitimate interest field on my form. If I set the subscription type to "Corporate news, events and offers" does this capture consent and sets my contacts as marketing contacts if they consent? Im read more

Reply Forms

0 upvote

2 Replies

Accepted solution

karstenkoehler

Hall of Famer | Partner

March 30, 2023 00:07

Hi @AprilG , It's a bit misleading how HubSpot defines a marketing contact. "Marketing contacts" are a billing feature in HubSpot. They don'...read more

Solved

thesessions on March 15, 2023

3rd party forms and communication subscriptions (GDPR)

Hi all, So I'm using a 3rd party integration provider to create new contacts in hubspot when a form is submitted by a user in formaloo. I'm able to map all fields but one from formaloo to Hubspot including the contact property "Legal basis for read more

Reply Forms GDPR Integrations

0 upvote

1 Reply

Accepted solution

Ben_M

Key Advisor

March 15, 2023 10:15

I'm not sure if you can map to the subscriptions outside of using the API. What you could do, depending on your subscription level is to create a wor...read more

Solved

CMarritt on May 05, 2022

CookieBot blocking HubSpot forms from loading unless statistics accepted (using wordpress)

Basic details Wordpress Website CookieBot implemented using WP plugin HubSpot forms added using Shortcodes & HS plugin GTM is installed but neither HS or CookieBot is implemented via GTM - only plugins The issue CookieBot is blocking read more

Reply Forms Marketing

0 upvote

11 Replies

Accepted solution

CMarritt

Contributor

July 13, 2023 11:17

I found the email, I've added a link at the bottom to the video they sent me as well. Fingers crossed! Go to Tools > Plugin File Editor Se...read more

Solved

SimonH_Demodia on January 27, 2022

Consent to process only

Hi all, We need to be able to create GDPR compliant forms that ONLY request "consent to process" and DO NOT collect marketing consent. I can't seem to see an option to do this using the standard field as it is not possible to delete everything fro read more

Reply Forms GDPR

2 upvotes

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

January 27, 2022 07:28

Hi @SimonH_Demodia , You're correct, there is always going to be at least one checkbox for a subscription type (options "Consent checkbox for ...read more

Solved

janquast on November 30, 2021

Whitepaper download with DOI and marketing consent

Hello together, we would like to offer a whitepaper download on our landingpages. In addition, we would like to include the option for a marketing consent with a checkbox. As far as I know, we need a seperate marketing consent in addition. If it i read more

Reply Contacts Forms GDPR Landing Pages Lists Marketing Email

0 upvote

1 Reply

Accepted solution

karstenkoehler

Hall of Famer | Partner

December 01, 2021 01:10

Hi @janquast , Great questions! I'll preface this by saying that this post does not constitute legal advice – some of your questions you would...read more

Solved

kcarey on March 24, 2021

Changing GDRP Privacy Policy Link Color

Following a few posts that seem to solve this issue, but I'm not having any luck. I'm trying to style the links to our Privacy Policy and Terms within the GDPR block. The form is embedded in a non hubspot site which I suspect to be the issue. read more

Reply Forms GDPR

1 upvote

2 Replies

Accepted solution

kcarey

Member

March 25, 2021 08:20

I tried that before, but was unable to style the links within the form syler. I now see that you can target them afterward! Thank you!

Solved

peppereffect on November 27, 2019

HubSpot Forms not working with Cookiebot and Tag Manager

Hello all, I'm running into a really strange issue and cannot find a solution. In order to align with GDPR I'm using Cookiebot on my website, which is integrated via Google Tag Manager. I'm also using HS forms for my contact page. After the fi read more

Reply Forms

1 upvote

9 Replies

Accepted solution

MatthewShepherd

Key Advisor

November 28, 2019 05:56

Hi @peppereffect Cookiebot is a great tool but can be tricky to get working correctly, particularly when Google Tag Manager is involved. Can...read more

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