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GBalasubraman on January 18, 2024
For GDPR purpose I would like to know if HubSpot data storage location can be set to UK as opposed to EU Germany? I only see 2 options its EU or USA. I would want to choose UK can it be done..especially if we dealing with confidential data. T read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 18, 2024 08:55
Hi @GBalasubraman , As of now, HubSpot's product infrastructure is hosted either in the US or in Germany, see here: more
ALalut on November 15, 2023
Hi all, One of my client wants me to add a call task for the owner of a contact if the contact has still not clicked on the GDPR CTA after every planned email in my GDPR workflow. The goal of this call for the sale is to validate the email adress a read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 15, 2023 10:55
Hi @ALalut , Happy to help here. Please keep in mind my reply does not constitute legal advice. First of all, there is no such thing as more
GMasoli on October 30, 2023
Hi everyone, I'm creating a landing page in HubSpot and need to add a cookie policy to it. My company's website is hosted on WordPress and there I'm using Cookiebot for the cookie policy. But how can I add the policy to a landing page hosted on read more
1 upvote
2 Replies
Key Advisor | Diamond Partner
October 30, 2023 08:47
@GMasoli You can also give try to HubSpot and cookie bot Integration which is compatible with both WordPress and HubSpot: more
MRaghuvanshi on June 19, 2023
Hi, I am completely new to HubSpot. I know a little bit of css. I have been wanting to reduce the size of the legal consent. I found several articles but none of them helped. Here's what I did. I cloned the theme since I can't edit it and th read more
0 upvote
2 Replies
June 20, 2023 13:30
Hi Tom, Thanks for your response. Here's the link to the LP - more
PBMEB360 on May 24, 2023
Hello, We have one HubSpot account that works across borders, is fully international and is not Sales Hub set up - only Marketing Hub enterprise. Previously, our US Sales team were adding basic leads to Salesforce, which then synced as marketing c read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Partner
May 24, 2023 09:04
Hey @PBMEB360 there's actually a setting in the account to stop sending any emails to contacts who do not have the appropriate GDPR consent. This more
mayalaraineri on April 24, 2023
Hello Hubspot Team, In my team we want to get the opt-in for everyone in our data base that hasn't given consent to receive marketing emails. Currently, the workflow we created is this one - where the enrollment trigger we have is for ever read more
0 upvote
3 Replies
April 26, 2023 03:18
Hello @LynkTown ! Thanks for your reply! Basically, wether our contacts confirm their subscription type with the link "subscription more
Marcolì on March 31, 2023
Hi, I've a question about email subscriptions. Pratically I would like to track in custom properties when a contact accepts a subscription. For example: if a contact compiles a form accepting "Marketing" subscription, I would like to stamp in a read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 31, 2023 07:25
Hi @Marcolì , But if they have provided their consent, that repeated form submission is not actually a change in their consent status, is it? more
CSlaughter3 on February 15, 2023
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 15, 2023 13:13
Hi @CSlaughter3 , In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would more
LGressenbauer on January 17, 2023
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
2 Replies
Accepted Solution
Hall of Famer | Partner
January 17, 2023 13:30
Hi @LGressenbauer , This has been requested by many users before and is already in planning by the HubSpot product team: more
Otterbot on October 28, 2022
If a subscription is archived and then unarchived , will the contact records who previously had the subscription show once again as subscribed? In other words, does archiving a subscription type preserve the opt-in status of contacts to the read more
Key Advisor | Diamond Partner
October 28, 2022 17:07
@Otterbot I just tested this in my demo account and it appears that the subscription type will stay with the contact regardless of if it archived more
Mainata on October 19, 2021
Hello everyone, we may have a logic error somehow or we don't really understand how the GDPR and DOI work or interact in HubSpot. So we in Germany always need a DOI confirmation before we can write to contacts. Contacts are written to in Hu read more
Key Advisor
November 15, 2021 06:17
Hi @mfs_cea_au Few things I would add. DOI is not a GDPR requirement. In fact it preceeds GDPR by a decade or two. And although more
Mainata on September 10, 2021
Hello again, so here is my next question about opt-in emails. Is it possible to create more than one opt-in email, e.g. for different designs or different languages? In the documentation or directly in the tool, I can't find any possibility. T read more
Accepted Solution
Community Manager
September 13, 2021 04:35
Hi @Mainata Thank you for reaching out. This is not possible at this stage to have the opt in email in multiple languages, however I more
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