Hi Experts, we've recently upgraded to Marketing Enterprise with two business units, and finding our way. But a key concern we have currently is around consent/privacy policies. We have 1 per BU per unique brand, so we need to show each brands p read more
Hey @EJuur , thank you for posting in our Community!
Currently, activities like page views and sent emails on a contact's timeline can’t be de...read more
If i create a consent banner using hubspot and someone clicks decline then will it also block the GA, GTM, RUM etc trackings? FYI - GA, GTM are not integrated with hubspot! Also the scripts which are added manually on the website for tracking will read more
Hey @PAngra , thank you for posting in our Community!
If someone clicks "decline" on the HubSpot consent banner, it will block HubSpot's coo...read more
For GDPR purpose I would like to know if HubSpot data storage location can be set to UK as opposed to EU Germany? I only see 2 options its EU or USA. I would want to choose UK can it be done..especially if we dealing with confidential data. T read more
Hi @GBalasubraman ,
As of now, HubSpot's product infrastructure is hosted either in the US or in Germany, see here: https://knowledge.hubspot...read more
Hi all, One of my client wants me to add a call task for the owner of a contact if the contact has still not clicked on the GDPR CTA after every planned email in my GDPR workflow. The goal of this call for the sale is to validate the email adress a read more
Hi everyone, I'm creating a landing page in HubSpot and need to add a cookie policy to it. My company's website is hosted on WordPress and there I'm using Cookiebot for the cookie policy. But how can I add the policy to a landing page hosted on read more
Hey @GMasoli
Kindly go through this Knowledge base and you will get to know how you can add a cookie policy to your landing pages: https://...read more
Hi, I am completely new to HubSpot. I know a little bit of css. I have been wanting to reduce the size of the legal consent. I found several articles but none of them helped. Here's what I did. I cloned the theme since I can't edit it and th read more
Hi Tom, Thanks for your response. Here's the link to the LP - https://app-eu1.hubspot.com/content-detail/26516689/landing-page/71747367139/perf...read more
Hello, We have one HubSpot account that works across borders, is fully international and is not Sales Hub set up - only Marketing Hub enterprise. Previously, our US Sales team were adding basic leads to Salesforce, which then synced as marketing c read more
Hey @PBMEB360 there's actually a setting in the account to stop sending any emails to contacts who do not have the appropriate GDPR consent. This i...read more
Hello Hubspot Team, In my team we want to get the opt-in for everyone in our data base that hasn't given consent to receive marketing emails. Currently, the workflow we created is this one - where the enrollment trigger we have is for ever read more
Hello @LynkTown ! Thanks for your reply! Basically, wether our contacts confirm their subscription type with the link "subscription preferenc...read more
Hi, I've a question about email subscriptions. Pratically I would like to track in custom properties when a contact accepts a subscription. For example: if a contact compiles a form accepting "Marketing" subscription, I would like to stamp in a read more
Hi @Marcolì ,
But if they have provided their consent, that repeated form submission is not actually a change in their consent status, is it? ...read more
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
Hi @CSlaughter3 ,
In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...read more
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
Hi @LGressenbauer ,
This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...read more