GDPR

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Solved
CSlaughter3 on February 15, 2023
How can I tell which forms have enabled double opt-in? Is it possible to choose which forms should include the DOI email and exclude other forms from DOI?
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 15, 2023 10:13
Hi @CSlaughter3 , In my screenshot, there is a Pages dropdown to the right that includes a page called 'Test'. This is where you would speci...read more
Solved
LGressenbauer on January 17, 2023
As of now, one can only publish one double opt-in email. This makes it impossible to support multiple languages. This is a hard requirement and absolute necessity for any global company following the GDPR.
1 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 17, 2023 10:30
Hi @LGressenbauer , This has been requested by many users before and is already in planning by the HubSpot product team: https://community.hu...read more
Otterbot on October 28, 2022
If a subscription is archived and then unarchived , will the contact records who previously had the subscription show once again as subscribed? In other words, does archiving a subscription type preserve the opt-in status of contacts to the read more
Key Advisor | Diamond Partner
October 28, 2022 14:07
@Otterbot I just tested this in my demo account and it appears that the subscription type will stay with the contact regardless of if it archived ...read more
Mainata on October 19, 2021
Hello everyone, we may have a logic error somehow or we don't really understand how the GDPR and DOI work or interact in HubSpot. So we in Germany always need a DOI confirmation before we can write to contacts. Contacts are written to in Hu read more
Key Advisor
November 15, 2021 03:17
Hi @mfs_cea_au Few things I would add. DOI is not a GDPR requirement. In fact it preceeds GDPR by a decade or two. And although GDPR...read more
Solved
Mainata on September 10, 2021
Hello again, so here is my next question about opt-in emails. Is it possible to create more than one opt-in email, e.g. for different designs or different languages? In the documentation or directly in the tool, I can't find any possibility. T read more
Accepted Solution
Community Manager
September 13, 2021 01:35
Hi @Mainata Thank you for reaching out. This is not possible at this stage to have the opt in email in multiple languages, however I ...read more
Mainata on September 09, 2021
Hello folks, is there anyone who knows about the double opt-in emails in HubSpot? How can you create it and how can you manage them? Please do not refer to this page https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails read more
0 upvote
2 Replies
Top Contributor | Diamond Partner
September 12, 2021 23:41
Hi @PamCotton , thank you for your support! I have the following question for the experts. Is there a possibility to have more than one double-opt...read more
KvanBeers on September 08, 2021
Hi HubSpotters, Hoping to gain some insights here. I'm stuck with the following situation: Our client is using an external cookiebanner. That works fine for their external non-HubSpot pages. Once someone accept the cookies, HubSpot (an read more
3 upvotes
2 Replies
Recognized Expert | Partner
September 10, 2021 05:41
Thanks @natsumimori Hey @KvanBeers Have you looked into disabling the tracking via hubspot, then enabling using the banner?
Solved
Alan-Wine-Fan on July 24, 2021
Hi all, I don't have a security background or much IT experience, so please help me out here! In answering my IT owner colleague "What classification of data will reside in HubSpot?" - the answer I might assume is all of the following -- "Typicall read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
July 25, 2021 01:49
Hi @Alan-Wine-Fan , This might be the information you're looking for: HubSpot Security Program The page contains information on applic...read more
Solved
PieterVHeerden on July 09, 2021
Hi guys, We have a .NET signup form which creates the user in hubspot as a contact, but we cannot find any api or mechanism that allows us to honor the contacts marketing prefereces when they register. We want to show a checkbox that says "d read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
July 13, 2021 00:41
Hi @PieterVHeerden , Correct, either via an old email or the resubscription form option mentioned in the earlier article. And yes, the o...read more
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