1. Why does a contact who unsubscribed from everything, still appear as a marketing contact? 2. Will she receive an email? 3. Will it count towards my marketing contact limit?

Hi community, Am I correct in assuming that a contact needs to be both marked as a marketing contact and subscribed to my marketing communication? If yes, I know how to mark contacts in the overview as marketing contacts but guess I always have read more

We use HubSpot soley for email marketing, and currently have a separate CRM system. This means we have to manually control contacts who have unsubscribed from emails via HubSpot and make sure they are marked as unsubscribed in our CRM. However, as read more

Hi there - I have recently started working for a company who has had their HubSpot account since 2011. In the last 10 years or so, there hasn't been a lot of contact clean up. I'm hoping to delete around 40,000 contacts from the account (all ol read more

Hello together, we would like to offer a whitepaper download on our landingpages. In addition, we would like to include the option for a marketing consent with a checkbox. As far as I know, we need a seperate marketing consent in addition. If it i read more

Hello all, I have the following setup: Wordpress website with borlabs plugin for consent management Hubspot Forms as an essential cookie. Usecase: I want to show a specific hubspot audience ads - gdpr compliant. How can I pass the bo read more

Dear Hubspot Community, does someone know if it is possible that customers or contacts in the database can change their contact details themselves? In only know the "e-mail preferences" site and how to customize this one. But is it possible t read more