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TFalk on May 29, 2023
we have a partition with 3 countries/language, trying to activate the resubscription email. but the email only seem to work in 1 language and adress...what to do here?
0 upvote
1 Reply
Hall of Famer | Partner
May 30, 2023 00:21
Hi @TFalk , Similar to the default double opt-in email in HubSpot, there is only one variation of this email. It's a current limitation of more
SKovalenko7 on May 24, 2023
Help please how can i disable hubspot cookie banner On my web-site this script i have in code but i can not disable it from Hubspot account in crm
0 upvote
2 Replies
May 30, 2023 09:46
But i dont have it here now in my account and script yet i have in my site
PBMEB360 on May 24, 2023
Hello, We have one HubSpot account that works across borders, is fully international and is not Sales Hub set up - only Marketing Hub enterprise. Previously, our US Sales team were adding basic leads to Salesforce, which then synced as marketing c read more
0 upvote
3 Replies
Accepted Solution
Top Contributor | Partner
May 24, 2023 09:04
Hey @PBMEB360 there's actually a setting in the account to stop sending any emails to contacts who do not have the appropriate GDPR consent. This more
ChrisBy on May 23, 2023
does the free hubspot plan recognise previously unsubscribed emails on subsequent mailouts... and what about rejected email addresses?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 24, 2023 00:18
Hi @ChrisBy , What do you mean when you say "recognise"? In the free HubSpot email tool, contacts can partially unsubscribe (from more
ZChurney3 on May 22, 2023
Hello! I have a question regarding cookie settings when a visitor is redirected to a HubSpot Landing page. If a visitor goes to a website created with a CMS like Wordpress or Drupal and declines cookies, and then they are redirected to a HubSpot Lan read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
May 22, 2023 08:16
It sounds like you need a more robust GDPR solution to handle cookie acceptance cross-domain. I would recommend looking into compliance solutions more
JRönningen on May 19, 2023
What is important to consider when we plan to collect leads/contacts in US and store them in CRM when our company is based in EU?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 19, 2023 03:08
Hi @JRönningen , This depends on the evaluation of your legal team. Generally they advise not to have personal data of EU contacts processed more
mayalaraineri on April 24, 2023
Hello Hubspot Team, In my team we want to get the opt-in for everyone in our data base that hasn't given consent to receive marketing emails. Currently, the workflow we created is this one - where the enrollment trigger we have is for ever read more
0 upvote
3 Replies
April 26, 2023 03:18
Hello @LynkTown ! Thanks for your reply! Basically, wether our contacts confirm their subscription type with the link "subscription more
Juliaaa on April 20, 2023
Is there a way to customize the cookie banner design? For example, having a different button shape (add more radius). I know there's a post about customizing the cookie banner but HubSpot seems to have changed a little bit and I am not sure if read more
Accepted Solution
April 26, 2023 13:20
Yes, it is possible to customize the cookie banner design in HubSpot to implement a different button shape with more rounded corners. Here are the more
LDiPalma3 on April 20, 2023
Hi everyone, I need some help with this issue. We have created a workflow to send a whatsapp message to those who didn't show up for the call. I noticed this message in the action history: "This contact has not opted in to receive marketing Wha read more
0 upvote
1 Reply
Accepted Solution
Community Manager
April 20, 2023 16:03
Hi @LDiPalma3 , I hope you are doing well 😊 The ability to send WhatsApp messages is based on the WhatsApp Subscription, which we can see more
SaferCycling on April 04, 2023
I have recently realized that the contact form I've been using for over a year has a flaw: even when contacts are asked if they consent to receive marketing email, their subscription status does not change. Virtually all of my contacts are list read more
0 upvote
4 Replies
Accepted Solution
Key Advisor
April 05, 2023 16:23
Hi @SaferCycling What are your GDPR portal settings and what are your GDPR settings on the form(s)? Usually consent to receive more
ICloete-Hamil on April 04, 2023
1. Why does a contact who unsubscribed from everything, still appear as a marketing contact? 2. Will she receive an email? 3. Will it count towards my marketing contact limit?
0 upvote
3 Replies
Accepted Solution
Key Advisor
April 04, 2023 08:50
Because marketing contact status is not isolated to email sending. It is also used for creating ad audiences. See this article for full details: more
YMousavi on April 03, 2023
Hi All we recently started to use a plugin for making our site GDPR compliant regarding storing cookies: and what this plugin does is that it blocks any third party script on the website that read more
0 upvote
4 Replies
Accepted Solution
April 05, 2023 13:46
I provide the below code for anyone who want to do the same thing related to GDPR Cookie Consent Plugin . first of all you should add the following more
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