Workflow - Enrolment criteria for CRM removal (1 year no activity)SOLVE
Mar 19, 2018 12:09 PM
I have started to build a workflow which will send a "still interested?" email to contacts after 10.5 months of inactivity. If after 2 weeks they don't interact with the email then they will go into a static list for removal before 12 months is up. This is just in prep of GDPR coming out.
Currently, I have set the enrolment trigger to:
The contact property Last activity date is more than 46 weeks ago.
The contact property Time last seen is more than 46 weeks ago.
Think these are ok? What other enrolment triggers would you add/swap instead?
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