We want to create a additional subscription type only visible for Partners
resolver
Hi,
we would like to create a separate subscription type for our partners (Partner News), as they receive different content than our marketing opt-ins. But only Partners should see this type at our subscription center. Does anyone have experience with this?
This is currently not supported in Professional subscriptions but has been requested by a lot of other users in the HubSpot Ideas section of the community. I'd recommend you upvote the thread and leave a comment with your use case. At the moment, the product team has categorized this as "Not currently planned".
Towards the end of the first page of that thread there is a post by @anders_grove about hiding a subscription type using JavaScript "by force".
One option would be that you don't hide the subscription type for partners at all. It would still show up on the preference page. I guess it's not a secret that you're working with partners and it's also unlikely that a lot of contacts would find this subscription on their preference page and think "I'd love to be subscribed to this". For those few contacts who do, you could work with a suppression list used on those emails that are send with this partner subscription type. (The list would include all contacts who are not partners.)
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
We want to create a additional subscription type only visible for Partners
resolver
Man. Once again a client request for something simple that cannot be done. The client has a subscription type as their employee newsletter, but I can't hide that from the system page easily. Uber frustrating.
This is currently not supported in Professional subscriptions but has been requested by a lot of other users in the HubSpot Ideas section of the community. I'd recommend you upvote the thread and leave a comment with your use case. At the moment, the product team has categorized this as "Not currently planned".
Towards the end of the first page of that thread there is a post by @anders_grove about hiding a subscription type using JavaScript "by force".
One option would be that you don't hide the subscription type for partners at all. It would still show up on the preference page. I guess it's not a secret that you're working with partners and it's also unlikely that a lot of contacts would find this subscription on their preference page and think "I'd love to be subscribed to this". For those few contacts who do, you could work with a suppression list used on those emails that are send with this partner subscription type. (The list would include all contacts who are not partners.)
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer