Sep 26, 2021 10:49 PM
I'm new to Hubspot and learning how all these details work! I've added the 'consent' information to a Form that shows one Subscription Type. I do not have GDPR turned on at the moment...
From this article here:
It implies that even if I don't have GDPR on that when a customer checks the box on the form that the customer will be added to the Subscription Type.
My question is: Does it acutally work like that? (I'm not actually seeing that in the tests I"ve run...I've only been able to get someone in the Subscription Type if I trigger a workflow with the Form Submission)
Or do I have to have GDPR on to get the form to automatically put the customer in the Subscription type with the Form Submission?
Sep 27, 2021 7:03 PM
Sep 27, 2021 7:20 PM
Thanks Pam! I did turn on GDPR to experiment and it is now working like I expected. The 'sign-up' form though won't allow someone to resubscribe (which I think I get) someone will have to go through their 'Manage Preferences' page, I believe. If I'm communicating with a contact directly is there a way to send them a personalized link to get o their manage preferences page?