Update Subscription Types after adding the consent to a form

IBrockschmidt
Participant

Hi friends,

 

I'm new to Hubspot and learning how all these details work!  I've added the 'consent' information to a Form that shows one Subscription Type.  I do not have GDPR turned on at the moment...

 

From this article here: 

 

Add notice and consent information to your HubSpot form or pop-up form

 

It implies that even if I don't have GDPR on that when a customer checks the box on the form that the customer will be added to the Subscription Type. 

 

My question is: Does it acutally work like that? (I'm not actually seeing that in the tests I"ve run...I've only been able to get someone in the Subscription Type if I trigger a workflow with the Form Submission)

 

Or do I have to have GDPR on to get the form to automatically put the customer in the Subscription type with the Form Submission?

 

Thanks!

0 Upvotes
2 Replies 2
PamCotton
Community Manager

Hello @IBrockschmidt thank you for posting, wanted to add some top experts to share their ideas @adiehl @Phil_Vallender any recommendations @IBrockschmidt?

 

Thank you!

Pam

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IBrockschmidt
Participant

Thanks Pam!  I did turn on GDPR to experiment and it is now working like I expected.  The 'sign-up' form though won't allow someone to resubscribe (which I think I get) someone will have to go through their 'Manage Preferences' page, I believe.  If I'm communicating with a contact directly is there a way to send them a personalized link to get o their manage preferences page?

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