GDPR

TStenitzer
Miembro

Quotes w/o site header HTML

resolver

Hi,

we are using a 3rd party tool for GDPR compliance (truendo) which is called in the site header HTML (javascript).

Now, when I create a quote - even on a subdomain where I delete the site header HTML - the cookie banner is shown when the quote is generated in via the download button. 

cookiebanner.pngDoes anybody have a clue how I can avoid this?

Thank you!

 

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1 Soluciones aceptada
danmoyle
Solución
Miembro estimable | Partner nivel Elite
Miembro estimable | Partner nivel Elite

Quotes w/o site header HTML

resolver

@TStenitzer if it were me, I'd start with the Truendo side for exclusion rules in where the banner shows. I think because it's on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I'm not GDPR lawyer, but I think that would be required and difficult to exclude. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

Ver la solución en mensaje original publicado

2 Respuestas 2
mk_paperplanes
Miembro | Partner nivel Platinum
Miembro | Partner nivel Platinum

Quotes w/o site header HTML

resolver

Hi! We are having exactly the same problem. Have you solved the problem? If so, how?

Any help would be appreciated. Thank you very much!

0 Me gusta
danmoyle
Solución
Miembro estimable | Partner nivel Elite
Miembro estimable | Partner nivel Elite

Quotes w/o site header HTML

resolver

@TStenitzer if it were me, I'd start with the Truendo side for exclusion rules in where the banner shows. I think because it's on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I'm not GDPR lawyer, but I think that would be required and difficult to exclude. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/