GDPR

TStenitzer
Member

Quotes w/o site header HTML

SOLVE

Hi,

we are using a 3rd party tool for GDPR compliance (truendo) which is called in the site header HTML (javascript).

Now, when I create a quote - even on a subdomain where I delete the site header HTML - the cookie banner is shown when the quote is generated in via the download button. 

cookiebanner.pngDoes anybody have a clue how I can avoid this?

Thank you!

 

0 Upvotes
1 Accepted solution
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Quotes w/o site header HTML

SOLVE

@TStenitzer if it were me, I'd start with the Truendo side for exclusion rules in where the banner shows. I think because it's on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I'm not GDPR lawyer, but I think that would be required and difficult to exclude. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

View solution in original post

2 Replies 2
mk_paperplanes
Member | Platinum Partner
Member | Platinum Partner

Quotes w/o site header HTML

SOLVE

Hi! We are having exactly the same problem. Have you solved the problem? If so, how?

Any help would be appreciated. Thank you very much!

0 Upvotes
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Quotes w/o site header HTML

SOLVE

@TStenitzer if it were me, I'd start with the Truendo side for exclusion rules in where the banner shows. I think because it's on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I'm not GDPR lawyer, but I think that would be required and difficult to exclude. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/