Potential Bug: Double Opt In Email Triggering for every form submission
Mar 25, 2020 9:34 AM
Trying to determine whether the following is a HubSpot bug or if I haven't configured something correctly.
Currently, we have double opt-in configured in Settings for forms on all pages. My assumption was that the double opt-in email would only trigger for forms where the "GDPR" element is present and the user actively checks the box to indicate their opt-in.
However, over the past few days, I've noticed that the double opt-in email is triggering for every form even under the following circumstances:
1. The GDPR element isn't on the form at all.
2. The user does not select the opt-in box.